Engage - Social Media Management | Meltwater Help Center

Get Started with Meltwater Engage

Initial account set up, monitoring your conversations, posting to your social channels, and measuring the success of your owned accounts

Written by Whitney W.
Updated over a week ago

User Governance Permissions in Engage

Control your users' Engage access and permission level, at the social channel level.

Written by Whitney W.
Updated over a week ago

Get Started with the Engage Mobile App

Written by Whitney W.
Updated this week

How to Assign Users to social profiles

Select which of your Engage users are permitted to publish and view content to each of your social profiles

Written by Whitney W.
Updated over a week ago

How to Connect your Social Media Profiles to Meltwater Engage

Follow these steps to authorize your Social Connections to Meltwater Engage within Owned Connections

Written by Whitney W.
Updated over a week ago

How to remove connected Social Profiles from Engage

Troubleshooting guides on updating, reconnecting and removing access to your social media profiles

Written by Robert B.
Updated over a week ago

Why your social accounts Disconnect

A troubleshooting guide to reconnecting your social profiles, social media platform tokens and why your accounts may disconnect

Written by Robert B.
Updated over a week ago

Troubleshooting Social Media Account Connections to Meltwater Engage

Troubleshoot common issues for connecting your Social accounts to Engage

Written by Whitney W.
Updated over a week ago

Live Training: Engage Product

Written by Whitney W.
Updated over a week ago

Conversations

Manage your Social Posts with Engage Conversations

Using the Conversation pane within Engage to see engagements with your social media channels

Written by Whitney W.
Updated over a week ago

How to set up your Instagram Direct Messages in Meltwater

Written by Whitney W.
Updated over a week ago

Conversations: What Options are Channel-specific in Engage?

Written by Whitney W.
Updated over a week ago

Assign your incoming social posts in Conversations

Written by Robert B.
Updated over a week ago

Manage your Social Media posts in Engage with Tags

Learn how to use Tags to group your social posts and use your tags to create customised performance reports

Written by Robert B.
Updated over a week ago

Best Practices - Engage: Conversations

This article outlines the best practices for utilizing the Conversations tab in Meltwater Engage for Community Management

Written by Robert B.
Updated over a week ago

Publish

How to Create A New Social Post in Publish

Using Publish in Engage to draft and schedule posts to your social media accounts

Written by Whitney W.
Updated over a week ago

Publish: What Options are Channel-specific For Meltwater Engage?

Capabilities for social media posts within Engage

Written by Whitney W.
Updated over a week ago

How to schedule Instagram Stories and Carousels in Engage

Use Engage to draft and schedule Instagram Stories and Instagram Carousel posts from the web, and finish publishing with the Mobile app

Written by Robert B.
Updated over a week ago

How to Publish to YouTube in Meltwater

This article will outline the process of publishing a video to YouTube in Meltwater.

Written by Robert B.
Updated over a week ago

Customizing your Facebook Audience with targeting and banned users

How to customize the audience you're publishing to and engaging with on Facebook

Written by Robert B.
Updated over a week ago

How to use the Calendar and Feed views in Meltwater Engage

Written by Robert B.
Updated over a week ago

Assigning your social post for Approval in Publish

Written by Robert B.
Updated over a week ago

Connect and shorten links using Bit.ly in Meltwater Engage

How to use Bit.ly, a URL link shortener, in your social posts within Meltwater Engage

Written by Robert B.
Updated over a week ago

Best Practices - Engage: Publish

This article outlines the best practices for utilizing the Publish tab in Meltwater Engage for Content Management

Written by Robert B.
Updated over a week ago

Publish: Instagram Link in Bio

This article will outline the Link in Bio feature for Instagram publishing within Engage.

Written by Robert B.
Updated over a week ago

Troubleshoot Publishing Error Messages

Use this article to troubleshoot some of the common error messages in Engage Publish

Written by Whitney W.
Updated over a week ago

Learn the Social Analytics Metrics Definitions

Complete library of definitions for the Analyze Social Analytics metrics

Written by Whitney W.
Updated over a week ago

Understanding Page Level and Post Level data

Learn how the different types of data are defined with your Owned Social Analytics reports

Written by Robert B.
Updated over a week ago

Social Analytics - YouTube Overview Dashboard

Learn the benefits of YouTube, and the metric definitions on the YouTube Overview Dashboard.

Written by Robert B.
Updated over a week ago

Understanding the Paid, Earned & Owned Dashboard in Social Analytics

Unify your cross-channel campaign reporting with Paid, Earned, and Owned analytics together in a single dashboard.

Written by Robert B.
Updated over a week ago

How to manage your Competitive Benchmarking reporting

Within Meltwater Engage manage and analyze your Competitive Benchmarking reporting

Written by Robert B.
Updated over a week ago

Connecting your Ads Manager Account to Meltwater Engage

Link your Ads Manager Account within Meltwater Engage

Written by Robert B.
Updated over a week ago

Asset Library

Meltwater Engage Asset Library

Learn how to access, and use the Meltwater Asset Library

Written by Robert B.
Updated over a week ago