This table lists the support for each social media channel in Meltwater Engage when responding to comments and replies in Conversations.
Learn more about Channel-Specific Options for Engage Publish.
| TikTok | X (formerly Twitter) | YouTube | Google Business Reviews | |||
Comment/Reply length | 10,000 | 300 | 13,000 | 150 | 280 | 10,000 | 4,000 |
Like/favorite | Yes | No | Yes | No | Yes | No | No |
Share/retweet | No | No | No | No | Yes | No | No |
Emojis | Yes | Yes | Yes | No | Yes | No | Yes |
Links | Yes | No | Yes | No | Yes | Yes | No |
Hiding Comments/Replies | Yes | Yes | No | No | No | No | No |
Images | Yes | No | Yes | No | Yes | No | No |
Videos | Yes | No | Yes | Yes | Yes | No | No |
Animated GIFs | Yes | No | Yes | No | Yes | No | No |
Multilingual | Partial | Partial | Partial | Partial | Partial | Partial | Partial |
Notes
A. Comment/Reply length
Facebook: Private Message replies cannot exceed 2,000 characters and must be responded to within 7 days. If the PM was sent over 7 days ago, you will need to respond natively.
Instagram: Be aware of the following limitations and restrictions for creating Instagram replies and comments:
The total length of the comment cannot exceed 300 characters.
The comment cannot contain more than 4 hashtags.
The comment cannot contain more than one URL.
The comment cannot consist of all capital letters.
X: In replies, @names that auto-populate at the start of a reply will not count towards the character limit. Any @mentions added in the body of the Tweet will count.
B: Link Restrictions
Facebook: Links will appear as 'cards' below the comment or reply
LinkedIn: Links will not automatically be shortened but will be hyperlinked. They do not appear as a 'card' below the comment or reply.
X: If X Cards have been enabled for the domain, links that are added to the body of a reply will appear in a 'card' below the reply with an image and description. If XCards have not been enabled, the link will still appear in a 'card' below the reply, but without an image or description.
YouTube: Links will not automatically be shortened but will be hyperlinked. They do not appear as a 'card' below the comment or reply.
C: Multilingual
When responding to comments or replies you can publish in any language.
Engage does not translate language upon response.
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