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Engage Troubleshooting: X (formerly Twitter)
Cheyenne V. avatar
Written by Cheyenne V.
Updated yesterday

Difficulty connecting X to Engage?

Ensure you have the email address and password associated with the X handle you wish to connect.

How can I check if Engage has access to my X handle?

  1. Sign in to your X account.

  2. Go to the Connected Apps section of your account settings. All of the apps connected to your account will be displayed. You can see the specific permissions that each app has to use your account listed under the app name and description.

  3. Verify the app “Meltwater Social” is present, with all permissions granted.

Learn more about troubleshooting for other channels:

💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.

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