April 1 - Simplified Outreach & Campaign Set-Up Bundle

Three new updates help you connect with influencers faster, reduce friction in your workflow and seamlessly move from discovery to campaign execution.

April 1 - Instagram Comment Analysis in Campaigns

The new Instagram Comment Analysis section in the Measure → Analytics tab leverages AI to help you quickly understand audience sentiment and surface key discussion themes across your campaign.

Learn more about Campaign Success.

April 15 - Collaborative Notes

Add multiple notes per influencer and collaborate in threaded conversations across your team.

April 15 - Bulk Upload Instagram Stories

Upload up to 10 Instagram Stories at once when manually adding to a campaign, instead of one-by-one.

April 1 - Improved Sentiment Model

We’re upgrading our English-language sentiment model in Explore and Radarly to improve how positive and negative tone is classified across both editorial and social media content. This means more accurate tagging, cleaner reporting, and alerts that better reflect real-world sentiment, without hours of manual overrides.

April 1 - Improved Sentiment Model

We’re upgrading our English-language sentiment model in Explore and Radarly to improve how positive and negative tone is classified across both editorial and social media content. This means more accurate tagging, cleaner reporting, and alerts that better reflect real-world sentiment, without hours of manual overrides.

April 3 - New Zealand Online & Print

New Zealand online and print content is now available for clients outside of New Zealand in Explore. Based on their region and relative PLIs, clients can monitor online NZ headlines and full print article clips via licensed access.

April 10 - Frequency Operator

Refine search results with the new Clause Frequency operator in Explore. For more granular control over results, the clause frequency operator allows you to specify how many times a keyword (or group of keywords) must appear within an article or post. Learn more about Proximity Operators.

April 13 - AI Search Assistant Preview improvements

Sentiment metrics are now displayed in a pie chart in the AI Search Assistant’s preview panel, making it easier to visually validate the results of a search. You can hover over the pie chart visual to view the total per sentiment type, which is also displayed next to the chart. Learn more about the AI Search Assistant.

April 14 - Enhanced Topic Wheel

The Topic Wheel in Explore now offers a more dynamic and detailed view of the key topics within a dataset. Previously limited to a fixed hierarchy of high-level categories, the updated visualization includes keywords and entities extracted directly from the search results. Learn more about the Topic Wheel.

April 14 - Hiding Terms in 'Everything Cloud'

Clean up your word clouds by hiding unwanted or irrelevant terms directly in the widget. It’s a faster, more intuitive way to tailor visualizations for executive reports, presentations, and stakeholder meetings. Learn more about the Everything Cloud.

April 10 - In-Line Editing, Link Preview, Undo & Redo (UX Bundle)

This UX update makes editing and formatting Newsletters faster and more intuitive.
Edit directly in the template, preview links, and quickly undo changes—streamlining the workflow from draft to send.

Learn more about Newsletters.

March 5 - Automated Inbox Rules Button in Slide-Out

Automated rules for the Conversations inbox are now accessible directly from the inbox via the profile slide-out. Previously, this feature was only available in the Meltwater app’s content settings, limiting visibility and adoption. Learn more about Automated Inbox Actions.

March 19 - Threads Now Available in Publish

Publish to Threads alongside your other social platforms—plan, schedule, and post from Engage Publish. Stay ahead by investing in emerging platforms and reaching your community where they are. Learn more about Publishing to Threads.

March 19 - Post Detail PDF Export

Get a detailed, shareable view of each post on your calendar, including content, status, and history, so your team has all the context they need. Learn more about Exporting from Publish.

March 26 - Multi-Approver Publishing Workflow

Set up structured, multi-step approval workflows for social posts with up to five approvers—giving your team more control, flexibility, and accountability throughout the publishing process. Learn more about Multi-Approver Publishing Workflow.

March 10 - Monitor Landing Page

Your Monitor experience has changed. There is a new landing page that makes it easier to organize and access content in this product. The landing page experience was inspired by and designed for Monitor power users. It improves governance and performance. Learn more about Monitor Landing Page.

March 10 - TikTok Data Available in Radarly

Brands can now track and analyze public @ mentions of their business handle on TikTok in Radarly, unlocking insights from one of the most influential platforms in digital culture. Learn more about TikTok Listening with Radarly.

March 31 - Explainer in Posts & Analytics

Explainer AI is available across Insight Pages, Discovery Feed, and now Posts & Analytics - giving users quick, contextual overviews of what’s happening in their searches and why.

​Use Explainer to:

Learn more about Radarly: Explainer in Posts & Analytics.

March 11 - Audience Demographics For More Influencers

We’ve enriched more influencer profiles across the Klear database with AI-powered Instagram audience demographics, making vetting more data-driven.

March 11 - Updated Email Integration Permissions

Users now have more flexibility when integrating their email in Klear, allowing them to choose the permission level that best fits their workflow:

Learn more about Klear Email Integration.

March 13 - Review and Approve

Review and approve automated newsletters before sending for greater control and accuracy. Simply schedule a review email to ensure the newsletter always looks complete before sending, allowing you to preview, make edits, and approve. Learn more about Creating Automated Newsletters.

March 13 - Estimated Views for More Publications

Close to 90,000 editorial sources are expected to include Estimated View. Learn more about Estimated Views.

March 20 - More Podcast Coverage & Updated TV Reach for Select Regions

We now cover 24,000 of the most influential podcasts worldwide, including 20,000 from the U.S. and 4,000 from international markets. Learn more about Podcast Monitoring with Meltwater.

Get more accurate audience projections and seamless access to global podcast coverage. Learn more about Broadcast Monitoring with Meltwater.

March 20 - Bluesky Engagement Metrics

Engagement metrics are now available for Bluesky posts. The engagement metrics available are as follows:

Additionally, find Author info and Social Engagement in the Content Analysis Panel. Learn more about Bluesky Social Listening.

March 18 - Individual Open Rates are Now Sortable

Sort by ascending or descending open rate on the All journalists and Private contacts tabs, as well as within an actual media list's details page.

March 25 - Faster List Building with Private Profiles
Add contacts to media lists while creating private profiles, streamlining list building and saving time by eliminating extra steps.

March 25 - See Member Counts When Adding to Media Lists
When adding contacts or sources to a media list, the "Add to list" pop-up now displays how many members are already in each list.

March 25 - Smarter Searching with an Updated UI
An updated search page that makes it easier to define, refine, and manage searches—whether you're looking for contacts, sources, or specific topics.

March 13 - Digest Reports: AI Overviews Expansion to Select Bundles

AI Overviews for Digest Reports are now available by default for new and existing customers with select bundles.

February 3 - Boost & Measure TikTok Ads

Turn your organic TikTok posts into Spark Ads from the new Advertise tab in Engage—no need to switch platforms! Now in open beta for all Engage customers, with more enhancements on the way. Learn more about TikTok Ads.

February 3 - Measure Paid Performance Template

Measure and compare your paid campaign results with the new Paid Performance dashboard in Measure. Get clear insights across TikTok, Facebook, and Instagram, all in one place. Learn more about Paid Performance Template.

February 5 - Universal Posts in Conversations Inbox

Get quick visibility into owned post details and performance while moderating and engaging with your community. With this update, you can preview how an owned post appears on social, review its history, add notes and tags, and access analytics—all without switching to Measure or Publish. Stay focused and work more efficiently with everything you need in one place. Learn more about Engage Conversations.

February 12 - Publishing: Edit Link Thumbnails for Facebook Posts

Customize the image, title, and description of link thumbnails for the domains you own to ensure your post is visually appealing, accurate, and aligned with your message. Learn more about Customizing Owned Link Thumbnails in Facebook Posts.

February 12 - Upload and Share Documents to LinkedIn Posts

Attach PDFs, Word documents, and presentations directly to your LinkedIn posts, making content more interactive and engaging for your audience. Learn more about Publishing on LinkedIn.

February 19 - Editing Video Thumbnails Supports More Channels

Upload custom thumbnails for LinkedIn, TikTok, and YouTube videos in

Engage’s publishing calendar to grab attention, boost engagement, and control

your brand’s look across platforms. Learn more about

Note:

Learn more about Publishing in Engage.

February 26 - Drag & Drop Media Assets into the Composer

There is no longer a need to click on the media icons or upload files one by one. Simply select multiple assets and drop them in at once, streamlining your workflow and saving valuable time. Learn more about Dragging and Dropping Media Assets into the Composer.

February 26 - Customize Your Publishing Alerts

Publishing alerts in Engage now give you more control over the notifications you receive. Previously, there was only a single alert option for post assignments, approvals, and rejections—making it an all-or-nothing experience. Now, alerts are broken out by specific actions, allowing you to customize your notifications based on what’s most relevant to you. Learn more about Managing Publish Alerts.

February 26 - Include Brand Responses in CSV Exports

Include brand responses when exporting mentions from your Conversations inbox to a CSV file. This ensures your exports capture both incoming messages and the responses your team has sent, providing a more complete record of interactions. Learn more about Using Conversations.

February 27 - TikTok Direct Messages in Conversations

Manage TikTok direct messages directly within the Conversations inbox. This feature helps your organization monitor, moderate, and engage with the direct messages your TikTok account receives, alongside your other social media channels.

Note: TikTok direct messages must be responded to within 48 hours of receiving them. If you miss this cut-off time, you will need to respond directly in TikTok.

Learn more about TikTok Direct Messages.

February 4 - Connect Inbox Enhancements

Updates to your Connect Inbox make managing influencer communications faster, simpler, and more efficient—while keeping everything accessible in one place.

Learn more about Managing Your Influencer Communications in Connect Inbox and Activating Influencers in Campaigns Without A Klear Account.

February 11 - Social Connection Expiration Notice

Get notified in-app and via email, 7 days before their social connections expire so they never miss an Instagram Story in their campaign tracking. Learn more about Tracking Instagram Stories From Unauthenticated Influencers.

February 11 - Select Campaigns When Saving Stories

Select which campaigns unauthenticated stories are added to when saving. Learn more about Tracking Instagram Stories From Unauthenticated Influencers.

February 11 - Search Field for Campaign Labels

Easily filter and find relevant campaign labels with the new Labels search feature, making it easier to view and organize your active campaigns. Learn more about Organizing and Tracking Campaigns with Labels.

February 11 - Influencer Campaigns API

Influencer campaign data from Klear is now available in the Meltwater API, making it easier to integrate key campaign metrics and insights into existing systems for smarter analysis and decision-making.

February 18- New Email Notification Preferences Options

In My Preferences, you can customize which email notifications you receive, helping you stay focused on the updates that matter most while reducing inbox clutter. We’ve added two new notifications that you can turn off if you prefer to keep these updates in Klear without email alerts. Learn more about Notification Preferences.

February 25 - Redesigned Suggested Influencers Weekly Email

A weekly email featuring influencer suggestions will be sent right to your email inbox to discover new influencers even when you aren’t logged into Klear. This email is now organized by campaign, making it easier than ever to streamline your discovery and quickly identify influencers that best align with your specific initiatives. Learn more about Discovering Suggested Influencers.

February 4 - Quickly Pitch to Journalists and Sources

Send personalized 1:1 emails directly from contact or source profile previews, saving time and ensuring authentic communication with members of the press. Learn more about Quick Pitch.

February 4 - Source Profile Previews

Easily evaluate sources with a quick profile preview in Search, showcasing their covered beats, recent articles, and whether they're already included in your media lists. Learn more about Vetting Journalists and Sources.

February 4 - NewsGuard Score in Source Profiles

Get a quick, reliable assessment of a source’s credibility and transparency, streamlining the process of vetting sources and safeguarding brand trust. Learn more about Vetting Journalists and Sources.
​

Note: NewsGuard is a paid add-on—this feature will only be visible to customers with this PLI.

February 25 - Domain Verification Information in "Approved Sender" Workflow

Email domain verification details now appear directly in the approved sender workflow, ensuring you see this step upfront. This helps prevent email delivery issues and makes it easy for IT teams to update DNS records for compliance. Learn more about Adding an Approved Sender.

February 25 - More Sort Options in Contact Search
Sort your contact search results by first name, last name, and primary source name to quickly filter and identify the most relevant journalists. Learn more about Refining Your Search Using Filters and Sorting Options.

February 3 - Public Snapchat Content Available in Radarly

Social listening for Snapchat is available in Radarly. Following our release of Snapchat listening in Explore and our official Snapchat announcement, we have introduced Snapchat as a data source in Radarly. Learn more about Snapchat Listening in Radarly.

February 6 - Added Content Can Include Social

Social content can now be added and mapped to your Explore results. Before this update, social content was miscategorized as news, and filtering on results didn’t surface the added content. While this was limited to Facebook, X, and YouTube, now you can also add links from Instagram, TikTok, LinkedIn, and Pinterest, as well as other regional networks and sites listed in the notes & limitations.

February 17 - Live Data & Topic-Based Briefs in the AI Search Assistant

The AI Search Assistant can create a topic-based brief using live data. This enhancement adds both the ability to use current event data to create a search and the briefing format that overviews the topic. The combination of live data and the briefing format makes it easy for users of any level to succeed when creating a topic-based search, even if the topic is recent. Learn more about the AI Search Assistant.

February 20 - Indonesian Print & Broadcast Coverage

Indonesian Print & Broadcast coverage is available in Explore via an RSS feed based on entitlements.

February 24 - Bluesky Social Listening in Explore

Bluesky is becoming a key space for journalists, policymakers, and tech leaders. With Bluesky social listening in Explore, you can tap into these discussions to spot emerging trends, track media narratives, and stay ahead of shifting conversations. Learn more about Bluesky Social Listening.

February 27 - AI Search Assistant Prompt Drop-down

The AI Search Assistant prompt box in Explore will open a prompt menu upon being clicked. This menu contains the same prompts as you see once you open the AI Search Assistant, helping you get to you search actions quicker. Learn more about the AI Search Assistant.

February 27 - Set, Retrieve, and Update Memories in the AI Search Assistant

The AI Search Assistant now has a "Memories" capability, allowing users to set persistent preferences and instructions (e.g., always including English and Japanese languages in a generated search). These memories are stored within Meltwater and influence how the assistant responds in future interactions. Learn more about the AI Search Assistant.

February 28 - TikTok Data Now Available in Explore

Brands can now track and analyze public @ mentions of their business handle on TikTok in Explore, unlocking insights from one of the most influential platforms in digital culture. As one of several industry leaders in TikTok’s API beta, we helped test and now offer access to this new capability. Learn more about TikTok Listening with Explore.

February 6 - Custom Categories in Excel Exports

Custom Categories are now included as a field in your raw data (.CSV, .XLSX) exports from Explore, Monitor, and Analyze. Read more about Exporting Content and Data.

February 6 - Customize Automated Newsletters with Social Engagement, "Also Featured In", and Options for Sections with No Articles

Learn more about Customizing Your Newsletter Template.

February 13 - Monitor Landing Page (Beta)

Monitor now has a dedicated landing page. Here you can:

Learn more about the Monitor Landing Page Beta.

January 14 - Public Snapchat Content for Select Packages

Track and analyze content from public Snapchat profiles, including saved stories, stories, and spotlights. Learn more about Snapchat Listening in Explore.

January 15 - Print Circulation Metrics for Select Print Publications

We’ve added Print circulation metrics for some print outlets in Explore. Previously, all print outlets displayed online reach for articles in print editions. Learn more about PR Metrics.

January 23 - Toronto Star Included in Canadian Premium

Founded in 1892, the Toronto Star is Canada's largest daily newspaper, with a weekly circulation of almost 2.4 million copies.

January 23 - Unlimited Rules-Based Automations Available for Select Packages By Default, or Add On for More Automations

Rules-based Automations in Explore now supports unlimited automations for those with L3, L4, L5 packages. By default, all L1 and L2 customers continue to have access to two (2) automations for up to 5,000 articles per day, with the option to upgrade for more rules. For L1, L2 customers, you have the option to add any quantity of rules. Learn more about Rules Based Automation.

January 30 - Enrichment for Partnership RSS Feed Sources

Online, Print, and Broadcast articles from select outlets are integrated into Meltwater with an RSS feed. Previously, the articles were not enriched with source metadata, resulting in inconsistent reporting. Now, articles received via a partner RSS feed are fully enriched with source metadata, so you can search, filter, and analyze them similar to standard outlets in Explore.

January 8 - LinkedIn Mentions

See and respond to mentions of your LinkedIn pages in posts right in the inbox. Learn more about Engage Conversations.

January 8 - Delete LinkedIn Comments & Replies

Delete LinkedIn comments and replies directly from the inbox to keep moderation efficient and your business page a clean, professional space. Learn more about Engage Conversations.

January 8 - Instagram Metrics Updates in Measure

January 15 - Publish TikTok Posts with Images

Share single images or carousel posts (up to 35 images) on TikTok! This format makes it faster to create content and has been shown to boost engagement, helping you scale your strategy and keep your audience engaged. Learn more about Publishing on TikTok.

January 22 - LinkedIn Direct Messages in Conversations

We now support LinkedIn direct messages in the Conversations inbox, so you can monitor, moderate, and engage with messages your organization receives, all in one place. Learn more about LinkedIn Direct Messages in Conversations.

January 22 - Five UX Updates to Improve User Workflows

January 22 - Engage: Facebook Reels in Publish

Publish Facebook Reels directly from our platform, saving you time and simplifying your workflow by eliminating the need to switch to Facebook. Learn more about Publishing in Facebook.

January 29 - Schedule First Comments Across All Platforms

Scheduling the first comment now supports Facebook, LinkedIn, YouTube, TikTok, and X posts, helping you extend your message, share long reads, or organize key details like hashtags and step-by-step guides for better engagement and clarity. Learn more about Engage Publish.

January 16 - Analyze Dashboards: Classic Dashboard Migration Tool

Classic Dashboards are being retired to provide a better experience with new Analyze Dashboards. A migration tool in Analyze is available to convert Classic Dashboards into the Custom format, minimizing disruptions. Learn more about Migrating your Classic Dashboards.

January 21 - More Columns for Better Media List Organization

We've added three new columns across your Media Lists:

Learn more about Managing Media Lists.

January 7 - Influencer Guest Accounts

Influencers invited to a campaign can now choose to join as a guest to gain access to the campaign portal rather than creating a new Klear account. Learn more about Creating and Inviting Influencers Using Klear’s Campaign Brief.

January 14 - Facebook Reels in Campaigns & Influencer Profiles

You can now track and report on Facebook Reels, giving you a complete view of your campaign's impact. Learn more about What Content Klear Automatically Captures and Klear Campaign Metrics.

January 14 - Unauthenticated Instagram Story Tracking Available For More Klear Users

Klear users (with an L2 subscription or above) can now track Instagram Stories from unauthenticated influencers in campaigns. Previously limited to users who also had Engage or Measure, this functionality now works through a new integration workflow in Klear's settings, with no additional subscriptions required. Learn more about Track Instagram Stories From Unauthenticated Influencers.

January 23 - Alerts: Bulk Actions, Alert Previews, and Group Alerts by Type

We’ve reorganized Alert setup for better efficiency and group actions.

Learn more about Creating an Alert.

January 27 - Radarly: Customer Support AI Agent Mel in Radarly

Mel, the AI Agent you've grown to love in the Meltwater app, now appears in Radarly to assist users directly within the app. Learn more about In-App Chat.