Previously, sending 1:1 emails to journalists required you to be on the full contact profile. Now, firing off an email directly to a contact can be done from Contact or Source profile previews directly within Media Lists and Media Relations Search.
This article will cover:
Prerequisite
Before sending emails using Meltwater, you must integrate your email address in the platform. To integrate your email, follow the on-screen instructions here: app.meltwater.com/account/email-integration/.
Note: This process is different from configuring your email as an approved sender.
Quickly Pitching Journalists
After integrating your email, follow these steps to send emails to individual journalists and newsdesks from your Media Lists or Media Relations Search:
From Media Lists
Click the Media Relations drop-down in the left-hand navigation bar
Select Media Lists
From a Contact or Source Profile
Select a journalist or newsdesk's name
Click Email
From a Media Relations | Media List
Select Media Lists in the top toolbar
Click on a journalist or newsdesk’s name to open a preview of their profile.
Click Email to open the composer on the right-hand side of your screen.
Once you click the email button, a new message window will open
Add a subject line, type your message, and click Send.
From Media Relations Search
Click the Media Relations drop-down in the left-hand navigation bar
Select Search
Enter your search in the search bar at the top of your screen
Select a contact name
Click Email in the right-hand pop-up
Note: If you’d like to review all interactions between your team and a contact, you can do so from that contact or source’s full profile on the interactions tab.
Navigate to a contact or source's full profile
Click on the Interactions tab
View any Outreach (Mass Distribution) or Individual emails directly from the table
You can also follow-up or start a new thread directly from the profile, as well.
Note: At this time, email integration does not include engagement analytics or tracking statistics.
💡 Tip
Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.
Find answers and get help from Meltwater Support and Community Experts.