In instances when the social connections you want to monitor in Meltwater are not managed by a Meltwater user, share a secure link that streamlines the authentication process.
This is great for agencies that need to monitor or run specific social accounts that do not have ownership over them. Send a shareable link and have the social accounts connected instantly.
This article will cover:
Sharing an External Link for Authentication
Before the external user connects the social channels in the Monitored, Owned or Paid Connections tab, you first need to share a link with them to allow access to Meltwater. To do so, follow these steps:
Click the Account drop-down in the right-hand navigation bar
Select Social Connections
Select between the Monitored Connections tab, Owned Connections tab, or Paid Connections tab
Select Copy Link
Once you’ve selected Copy link, you will have 24 hours to share the link
Connecting Your Monitored, Owned & Paid Connections as an External User
After a Meltwater user sends the shareable link from the Meltwater Monitored, Owned or Paid Connections tab, follow these steps to connect the social accounts:
Click on the link
You will be taken to this page, select Connect under the account(s) you want to add
Repeat Step 2 as needed for the remaining accounts
How To Video Walkthroughs
Externally Connecting Your Monitored Connections
💡 Tip
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