Meltwater

Designed for new users as an overview to help get set up, learn the basics, and find additional support options.

An Overview of Meltwater

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Learn the basics for setup, go deeper with advanced topics, access additional help, and check FAQs.  

Meltwater Overview

Learn how to login and update the password to your Meltwater Platform.

How to Login to Meltwater

Log in to Meltwater, Klear & Radarly with one credential.

Universal login credentials for our multi-application users

Learn how to Navigate Meltwater via the Home page and navigation bar.

How to Navigate Meltwater

Learn the options within your Account Settings including Manage users, Social Connections and Approved Senders

Get Started with Account Settings

Learn how to add users, refine their access types, update user details, and set permissions.

How to Manage Users and Set User Permissions

Learn the difference between Monitored, Owned and Paid Connections and how to connect channels for Engage

Managing Your Monitored, Owned, and Paid Connections

Meltwater has two mobile apps, Meltwater Mobile and Meltwater Engage, available for both iOS and Android.

Get Started with the Meltwater Mobile Apps

Get Started with the Mobile App For iPhone

Meltwater Basics - First-time setup

Group and save your content into folders for easy access

How To Use Tags To Get Organized

How to Use Labels

Learn how to integrate third-party data to Meltwater through an Incoming RSS feed

How do I add an Incoming RSS feed?

What to do if you notice an article isn't showing up in Meltwater

Your guide to the Add Content feature and additional tips

How do I Add Content?

Learn about the different third party applications that can integrate directly with Meltwater

Meltwater Integrations & APIs

Let's walk through how and why you should use the Meltwater Chrome Extension.

How to Use Meltwater Chrome Extension

Exporting your data with the Meltwater API

Streamline account organization, empower global teams, and reduce complexity for more targeted searching and reporting.

How to Use: Workspaces

Meltwater Advanced - Going deeper

Meltwater Community

Meltwater Academy

Video Training

Webinars & E-books

Meltwater Mobile Apps

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

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