Explore & Monitor - Media Monitoring & Social Listening

Get Started with Explore

Learn to use Explore as a powerful monitoring tool - see social and media mentions at once, use Explore dashboards, and share them

Written by Whitney W.
Updated over a week ago

Get Started with Monitor

Manage your multi-content stream view across your searches, tags and RSS feeds

Written by Whitney W.
Updated over a week ago

Get Started with Explore for Media Intelligence

Learn to use Explore for Media Intelligence as a powerful monitoring tool.

Written by Whitney W.
Updated over a week ago

How to Locate A Missing Article

Learn how to find content missing from your results, and see some tips and tricks to help you check more efficiently

Written by Whitney W.
Updated over a week ago

Restricted Use Cases for Twitter Content

This article outlines the agreement between Twitter and Meltwater, in regards to Meltwater customers' use of Twitter data.

Written by Whitney W.
Updated over a week ago

How to Monitor Singapore Press Holdings (SPH) Content

Learn what is Singapore Press Holdings (SPH) and how to monitor the content

Written by Whitney W.
Updated over a week ago

Live Training: Explore

Written by Whitney W.
Updated over a week ago

How to use the Media Contacts tab in Explore

Gain insights into the journalists writing about your topic, with the Media Contacts tab

Written by Robert B.
Updated over a week ago

How to use Entity Company Search in Explore

Learn how to simplify and expand your searching capability by using Entity Company Search within Explore.

Written by Whitney W.
Updated over a week ago

Using your Owned Facebook, Instagram, and LinkedIn Data in Explore

Include posts and comments from your owned Facebook, Instagram, and LinkedIn accounts from Social Analytics in Explore searches.

Written by Robert B.
Updated over a week ago

Filtering News Results by Source and Criteria in Explore

Learn how to filter News results by Source or by Criteria under the Source Type filter in Explore.

Written by Whitney W.
Updated over a week ago

News Source: The New York Times

The New York Times has been added as a news source for all Meltwater customers

Written by Robert B.
Updated over a week ago

Get Started with Broadcast Monitoring

See how to use your broadcast search to find specific clips and how you can follow channels or podcasts

Written by Whitney W.
Updated over a week ago

Get Started with Social Media Monitoring

Facebook, Twitter, Instagram, Youtube, Blogs, Forums, Reviews, Comments - Understand results with and without Premium Social Package (PSP)

Written by Whitney W.
Updated over a week ago

How to Remove Content

Hide or delete irrelevant results from your Search

Written by Whitney W.
Updated over a week ago

How to Search by Author

Find content from a specific journalist or social media page

Written by Whitney W.
Updated over a week ago

How to Monitor Facebook Pages

Written by Robert B.
Updated over a week ago

How to Refine your Search Results by Language or Country in Explore

Use Boolean operators, commands, and shortcuts to help you sort through content based on language and geographic location

Written by Whitney W.
Updated over a week ago

Use Combined Searches to organize your monitoring

Learn the details of Explore's Combined Search feature allowing you to quickly combine your existing saved searches into a new search

Written by Whitney W.
Updated over a week ago

How to Monitor Asian Social Media Channels

Track social media from key channels in Asia

Written by Robert B.
Updated over a week ago

Your Quick Pick Sources in Austria, Germany or Switzerland

Written by Robert B.
Updated over a week ago

Why Combined Search and How to Edit?

Understand why content searches were brought over as combined searches in Explore for Media Intelligence and how to edit these searches.

Written by Whitney W.
Updated over a week ago

Get to Know Explore Widgets: Topic Analysis

Topic Analysis is an exploratory research tool designed to help you understand the underlying meaning of the topics within your results.

Written by Whitney W.
Updated yesterday

Get to Know Explore Widgets: Authors Tab

Learn how the Authors Tab uncovers the demographics, top professions, and interests of your audience.

Written by Whitney W.
Updated over a week ago

User Guide: Meltwater Communities

This article will outline how to use Meltwater Communities, Meltwater's new audience discovery tool.

Written by Robert B.
Updated over a week ago

Utilize Pinterest, Twitch and TikTok monitoring in your Explore searches

How to use your Explore social media searches to monitor Pinterest, Twitch and TikTok content

Written by Robert B.
Updated over a week ago

How to use Instagram's Hashtags Monitoring

Your go-to-guide on monitoring Instagram posts through hashtags and Instagram Business accounts

Written by Robert B.
Updated over a week ago

Utilize Sina Weibo, WeChat, Douyin, Little Red Book, Youku, and Bilibili monitoring in your Explore searches

How to use your Explore social media searches to monitor Sina Weibo, WeChat, Douyin, and Little Red Book content.

Written by Robert B.
Updated over a week ago

Search options in Explore

Learn the difference of the search options: Keyword, Advanced, Combined, and Compare Search

Written by Whitney W.
Updated over a week ago

How to Set Up Instagram Monitoring

Welcome to our guide to getting your Instagram Business Profile connected to monitor Instagram data

Written by Robert B.
Updated over a week ago

How to Use Filters in Explore

See how to further refine your searches using filters based on source type, language, keywords, sentiment, country and authors

Written by Whitney W.
Updated over a week ago

How to use the Authors Tab in Explore

Gain insights into your Twitter Influencers with the Authors Tab

Written by Robert B.
Updated over a week ago

How to Use Author Lists in Explore

Filter your Twitter and Reddit results by preferred authors of interest

Written by Whitney W.
Updated over a week ago

What are the Data Sources in Explore?

See how Explore gets its data, how different sources are crawled, and the limits to using each one

Written by Whitney W.
Updated over a week ago

Comparing Searches in Explore

Benchmark the insights of up to 10 Explore Searches

Written by Whitney W.
Updated over a week ago

Get to Know Explore Widgets: Overview Tab

Your Overview tab will give you a general understanding of your search results using widgets

Written by Whitney W.
Updated over a week ago

Get to Know Explore Widgets: Twitter Insights Tab

See how Explore can give you a better understanding of your Twitter results through widgets

Written by Whitney W.
Updated over a week ago

Get to Know Explore Widgets: Analytics Tab

Social analytics improves your overview and understanding of your searches by helping you to visualise your social media data

Written by Whitney W.
Updated over a week ago

Get to Know Explore Widgets: Compare Tab

Understand the visual representations of your results in the Compare Tab and how to use them

Written by Robert B.
Updated over a week ago

How to build an Audience Insights Report from Explore

Understand your social media audience through reporting

Written by Robert B.
Updated over a week ago

Live Training: Explore for Media Intelligence

Written by Whitney W.
Updated yesterday

How Do I Share Articles?

Learn how to email or download articles, as well as share to social media

Written by Whitney W.
Updated over a week ago

How to translate content in any language to your preference

We will walk through the best ways to translate your content into the language of your choice.

Written by Whitney W.
Updated over a week ago

What is Advertising Value Equivalency (AVE)?

Learn how to measure the Advertising Value for your content and the alternatives

Written by Robert B.
Updated over a week ago

How is Article Reach Measured?

Understand how article reach is calculated, how it works, how we receive and present it in the platform

Written by Robert B.
Updated over a week ago

How to Share, Download, and Archive a Broadcast Clip

Share Broadcast coverage with your team and stakeholders

Written by Whitney W.
Updated over a week ago

How is Sentiment Assigned?

Understand what Sentiment means, how it works, how it is scored, and why it matters

Written by Whitney W.
Updated over a week ago

How to Analyze Social Echo

Understand the impact of your articles across social media

Written by Robert B.
Updated over a week ago

How to Export Content and Data

Download your Search results

Written by Whitney W.
Updated over a week ago

What are social media Reach values?

Understand the reach of Facebook and Twitter posts

Written by Whitney W.
Updated over a week ago

How Dow Jones/Factiva Articles Appear Within Your Results

Accessing content from premium publications

Written by Robert B.
Updated over a week ago

How are documents measured?

Learn how to measure the success of each coverage by using different metrics

Written by Robert B.
Updated over a week ago

How Much Content Data Do We Store?

Learn the details of historical social and editorial content data we store

Written by Whitney W.
Updated over a week ago