Sharing Articles from Meltwater

Learn how to email or download articles, as well as share on social media.

Cheyenne V. avatar
Written by Cheyenne V.
Updated over a week ago

Whether you are sharing articles internally or on your social channels, you can manage all your dissemination of content within the platform.

This article will cover:


Sharing via Email

To share documents from your desktop platform via email:

  1. Open any content stream containing articles (ex., Explore searches, Monitor Content Stream)

  2. Select the articles via the tick boxes. You can select up to 100 documents to be shared within one email

  3. Select Share

  4. Fill in all required fields identified with an *

    1. Recipients Email - This will load with a boxed outline once entered, multiple addresses will need to be added separately with their own boxed outline

    2. Subject Line

    Note: If you are emailing the Share Documents to the same email address as in the From field, we recommend selecting the default Meltwater email address to avoid spoofing (share-content@meltwater.com).

  5. Select Send

Troubleshooting Sharing via Email

There are a few areas to check if you haven't been able to select the Send button:

  • Ensure the Recipient and Subject Line fields are completed

  • Check that the content you've selected is compatible with the sharing feature. If the articles you've selected are greyed out within the Share Documents pop-up, this indicates they can not be shared. To find out more about why your specific article can't be shared, please reach out to our team with the article's details via Live Chat within the Help button in the platform.

If you have shared the email but it hasn't reached the recipient's address:

  • This may have been blocked by the recipient's email server or spam filters. Using the button to Use the default Meltwater email address can help avoid this


Sharing to Social Media

Sharing a document from the platform directly to your social media channels is available for Facebook, X (formerly Twitter), and LinkedIn. Each social channel prompts you to log into the native platform and then follow the prompts to publish the article to a Page You Manage, such as your business profile.

  1. Open any content stream containing articles (ex., Explore searches, Monitor Content Stream)

  2. Hover over the article you want to share

  3. Select the kebab menu

  4. Select the Post To option for your social channel

  5. Follow the prompts within the native social media channel


Share via Newsletter or Newsfeed

Newsletters and Newsfeed are additional tools to assist with disseminating your content to important stakeholders. The Newsletter tab can be found in the left-hand navigation bar, and Newsfeeds can be found in the Content drop-down in the left-hand navigation bar. Learn more about Newsletters and Newsfeeds.


Sharing via Mobile App

When reviewing articles within your mobile app, you can also share these on the go with others outside of users of Meltwater via the share icon on each document card. Sharing options include email, text and all networks or apps installed on your phone.

Share_article.jpg

Sharing via Exporting Content to Excel

If you prefer to export your content to an Excel spreadsheet that can then be shared, check out the steps below. Learn more about Exporting Content and Data.

  1. Open any content stream containing articles (ex., Explore searches, Monitor Content Stream)

  2. Click the checkboxes to the left of the articles you want to export. If you have used the tick all option and have more than 25 articles in your list, please note the alert with a prompt to Select all.

  3. Click Download Options

  4. Select CSV Download

  5. An Excel report will then be emailed to the address you used to log into the platform AND you will be notified Alerts where you can download the report


💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.


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