Welcome to your go-to guide on Explore for Media Intelligence!

The article below walks you through the process of accessing, creating, filtering, and executing searches within Explore for Media Intelligence. Read below to learn more:

You will access Explore for Media Intelligence through the left-hand navigation bar using the 'Explore' link.

Next, you will select the type of search you wish to run. You will have a few options:

2. Select an option under 'Start a new search'.

These options include:

After selecting your search type - you can now type your text into the search box to generate results for a basic search.

NOTE: If you have been migrated from Content Search to Explore for Media Intelligence, you will notice that any search string that had ‘AND’ and ‘OR’ was brought over as a combined search in the new experience. To learn more about why your searches were brought over as combined searches and how to edit these searches, check out - Why Combined Search and How to Edit?

Creating a query in Explore for Media Intelligence allows you to search across multiple media types at once, review the results, and gain further insights from the instant analytics.

Let’s walk through step by step on how to build a Keyword Search within Explore for Media Intelligence:

Other Search Options:

Company Entity Search: Company Entity Search simplifies searching. This is an automatically generated company suggestion based on the text you have typed into the Explore search bar. The entity combines the company name, associated social media accounts, stock tickers, and visual content such as logos, to find all relevant matches of the company. Learn more here.

Advanced Search: Search terms can be structured using Boolean Search Language to refine the results, please review how to use Boolean via this article here.

Combined Search: Your existing saved searches can be joined together to create a new search to generate search results. To manage a large number of searches , learn more about Combine within this article here.

Search results can contain an exceptionally large number of mentions if you do not include any specific criteria other than the query itself. This could potentially present you with results you don't want to see. You can apply filters to narrow down the results of your search.

Apply filters using the filter bar that appears directly under the search entry box to refine query results and return the specific documents and articles you need. The filter bar is shown below:

Let’s break down each filter below:

The source type filter allows you to select content from specific sources like News, Social, or Broadcast. When not selecting an individual source, your results return documents across ALL source types.

To apply a source type filter:

NOTE: Source types will vary depending on your package. All Explore for Media Intelligence packages have access to the following source types:

If you have the Premium Social Package (PSP) add-on you will access to the above sources plus:

If you are unsure of what package(s) you have access to - reach out to our Support Team via Live Chat.

Source types like News and RSS let you drill down further. You can find their corresponding subfilters by following these steps:

To subfilter RSS, you check the box next to the individual RSS feed(s) that are set up in your account. To learn more about how to set up RSS feeds - check out How Do I Add an Incoming RSS Feed?

You may select one or more languages to restrict results to content written in those languages.

To apply a Language filter:

To offer more precision when filtering via location our locations are presented in a hierarchy of Country → State/Province → City. When you click on the Location dropdown filter, you are presented with an alphabetical list of countries as well as an item for “Unknown” to capture unattributed documents.

To apply a Location filter:

The icon to the right of the country item will open a list of provinces and states. You may also drill a level deeper into the cities that are located in the selected state/province, again by clicking on the icon to the right.

If you wish to retrieve content without location information, such as blogs and forums, select the “Unknown” location item.

Note: Location data is now available for Instagram content in Explore results! Location data is AI-based, using post-level data, such as hashtags, language, user bio, etc., to infer the country/location of the person/handle. Not all Instagram content will include location data. This is due to privacy settings and other limitations on Instagram.

When entering a keyword or phrase into this filter and applying it to your search, it will apply the keyword to your query. The keyword filter is frequently used after loading saved searches to further explore results, adding keywords to see the impact on results without changing the original query. You can repeat the process to add multiple keywords or phrases.

The Sentiment filter segments results by Positive, Negative, Neutral, or Not Rated.

To apply a Sentiment filter:

To learn more about how Sentiment is assigned - check out the article HERE.

The Authors filter allows you to save a list of Twitter handles to use as a filter for a search. Note that applying an Author filter will by definition restrict your search results to only Twitter. The Authors filter can be useful in monitoring a set of influencers.

In order to use the Author filter for the first time you will need to create an author list following the steps outlined HERE.

Now that you have author list(s) to apply an Author Filter:

To learn more about the process of creating and applying Author lists, check out How to Use Author List in Explore.

Custom Categories allow you to save searches that you frequently use to sub-filter other searches, saving you time and effort. You can use custom categories to exclude sources or terms that are irrelevant to your results or save a set of competitors you research, etc.

You will first need to set up and save a Custom Category filter to make it available for all searches. In order to set up a Custom Category filter - follow the steps outlined HERE.

Now that you have at least one Custom Category created - in order to apply the filter:

Notes

1) You must first save a Custom Category filter to make it available for all searches

2) Custom Categories can include any boolean operators

3) When applying multiple Custom Categories, they are joined as OR statements

For more about Custom Categories best practices, check out Custom Categories in Explore.

Filter sets are saved filters that you can reuse at the click of a button. Common use cases include creating filter sets for specific sets of locations and languages, for a set of editorial sources that you wish to capture, or including only a particular set of sources in your results.

In many regions Meltwater has set up some pre-configured filter sets called “Quick Picks.” You may also create custom filter sets.

In order to apply filter sets:

Give your new filter set a name, then click “Save”. The filter set will now be available in the filter set dropdown list below the Quick Picks.

Explore for Media Intelligence's analytics provide insight into the overall data set, and suggest ways to refine your search for more precise results.

The visualizations that are generated on the right side of your search results include:

The Mentions Trend, Top Keywords, Top Locations, and Sentiment widgets are all interactive.

For example, if you click on a point on the Mentions Trend chart, the date range for your search is updated and the results automatically update. If you click into Top Keywords it will add that word or phrase as a Keyword filter which may help you drill into specific terms or phrases in the context of your search.

Now that new searches with keywords and filters have been created you want to save these queries. You can save a New Search by following the steps outlined below:

Your search is now saved and listed under "All Searches":

Easily vet and gather info on journalists while in Explore. The same journalist mini-profiles featured in Media Relations and Monitor are now present in Explore.

Note: you must have access to Media Relations in Meltwater in order to view the full journalist profile.

To view the mini-profile, simply click on a journalist's name in the content stream. A condensed profile will slide onto the screen, from the right-hand side, for this contact. You will not be taken away from your current screen.

In the mini-profile, you will see the following details:

Journalist profiles can be accessed via the Overview, Analytics, Topic Analysis, and Media Contacts tabs in Explore.

There is also a link to view the full profile for this contact, which will open in a new tab.

Note: that you must have access to Media Relations in Meltwater in order to view the full journalist profile.

Now that you understand how to set up Searches + Filters within Explore for Media Intelligence we recommend you continue learning through the Help Center articles outlined below:

💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.