Need access to your data outside of the Meltwater platform to create a report? Whether you're using Tableau to mine content for patterns or you're relying on an offline process for building earned media reports, you can export data from Meltwater.
This article will cover:
Exporting From the Content Stream
You are able to export the articles, social posts, and clips directly from your content stream. A content stream can be found within an Explore search or a Monitor stream.
To export this content:
Navigate to a content stream within an Explore search or Monitor
Select the results via the tick box. If you have used the Select All option and have more than 25 results in your list, please note the alert with a prompt to Select All.
Select Download Options
Select CSV Download or PDF Download
A spreadsheet or PDF file will be emailed to the address you use to log in.
Alternatively, when your download is ready, you'll receive an alert icon at the top of your page.
Select the Alerts icon in the top right-hand corner
Click Download
The maximum size of results available to export is 20K results at a time to an Excel file and up to 500 results as a PDF. In order to support large-size reports (>10MB), we do not attach the report, but you can download it from the cloud by clicking the download link in the email or via alerts.
If your total results exceed 20K, you have two options for exporting:
Click Download Options prior to selecting any results via the tick boxes, to display these options.
Export the first 20K results
Export a randomized sample of 20K results
Export the first 20K Results
This option will download the first 20K results available. Results are ordered based on your sort type and sort order. You can change your sort type and order by clicking the sorted by drop down, and selecting your preferred options.
Export a randomized sample of 20K results
This option will export a randomized 20K sample from your total results. Some things to note about random sampling.
How the data is randomized: Each result is randomly assigned a number between 0 and 1. Selection is then based on the percentage of results to include in the export, totaling 20K. For example, for 200K results, each result randomly assigned a number between 0 and 0.1 will be included so that 20K results are returned.
There are no special considerations used when randomly selecting results. All results are weighted equally.
Sampling will be evenly distributed across the selected time range. For example, if your results total 200K for a 10-day period, your export would include 2K results per day.
Each random sample export will return different results than the last. For example, if you export a random sample three times, you will have three different data sets.
Exporting from the Meltwater API
If you would like to automate your exports or export larger volumes of data, you can do both via the Meltwater API. Learn more about Exporting Your Data With the Meltwater API.
Troubleshooting: Exporting on a MAC Without Excel
When exporting data, after a few minutes, you will receive an email with a link provided to download its content. If your Safari browser is trying to open the file within the browser rather than downloading the file, please follow the below steps:
Right Click on the Download Report link in the email
Navigate to Save Link As… and save the file to a location convenient for quick and easy access (Downloads folder or Desktop folder, for example).
Copy the link in the email that is posted under the text You can also copy and paste the following URL into your browser and paste the link into another browser, such as Google Chrome or Firefox, which will then download the file automatically to their computer.
Copy the contents that are displayed on the page and paste it into Excel manually.
Details Included in Your Exports
CSV exports include the following fields for each item of news or social content:
Date
Headline
URL
Opening Text
Hit Sentence
Source
Influencer
Country
Subregion
Language
Reach
Desktop Reach
Mobile Reach
Twitter Social Echo
Facebook Social Echo
Reddit Social Echo
National Viewership
Engagement
AVE
Sentiment
Key Phrases
Input Name
Keywords
Twitter Authority
Tweet Id
Twitter Client
Twitter Screen Name
User Profile Url
Twitter Bio
Twitter Followers
Twitter Following
Alternate Date Format
Time
State
City
Social Echo Total - helps you understand the real-time number of social shares for any editorial document. This tool will provide you with a volume of social media interactions (such as posts, shares, retweets, etc) with a specific online news article. Learn more about Social Echo.
Editorial Echo - indicates how many times the article is referenced with a hyperlink in the body of a different article.
Views
Likes
Replies
Comments
Shares
Reactions
Threads
Is Verified
Parent URL
Document Tags
Additional information about expanded engagement data by source:
News - Social Echo Total, Editorial Echo
Twitter - Is Verified, Replies, retweets, likes
Reddit - Threads, reactions
TikTok - Shares, threads, reactions
YouTube - No engagement data, due to terms of service restrictions
Facebook - Comments, shares, reactions
Instagram - Threads, reactions
💡 Tip
Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.
Find answers and get help from Meltwater Support and Community Experts.