Search results can contain an exceptionally large number of Mentions if you do not include any specific criteria other than the query itself. This could potentially present you with results you don't want to see.
Using filters, you can narrow down the results of your search to a more granular level, depending on your needs. This article explains the following filter options in Explore:
Untitled Filter Set (First option): This dropdown includes Quick Picks, these are pre-defined source selections specific to your region. You can also select from Filter Sets that you have saved from previous searches
Source type: Display only results from specific media channels (such as Twitter or Facebook)
Language: Display only results in specific languages
Location: Display only results from specific countries and locations
Keyword: Display only results that contain a specific word or phrase
Sentiment: Display only results with a specific sentiment (such as Positive or Neutral)
Author: Display one of your Author lists or create a new one to be applied. Author Lists allow you to create a list of Twitter handles or Reddit users, and use the list as a filter to find documents from those handles and users. Learn more about Author Lists HERE.
Custom Categories: Categories are saved boolean queries that can be applied as filters to narrow your results for analysis and comparison. Learn more about custom categories HERE.
Use the Filter bar to select a specific filter.
How to Save your Filters
Go to Explore
Open an existing search folder or create a new one
Within the Filters bar options, select the Source Type dropdown list
Use the tick boxes to select the mediums to be refined to. If you'd like to further refine the publications within News, please select the next icon and enter the publications name.
Select Apply Filters to update the search
To save this filter to be used again, select the Ellipsis next to Apply Filters
Select Save filter set and enter a name for the custom selected filter
Select Save
How to Apply Saved Filters
Go to Explore
Open an existing search folder or create a new one
Within the Filters bar options, select the first 'untitled filter set' option
Scroll down to your saved Filters
To remove a filter, click on Clear All Filters.
Refining with Case Sensitivity
There are times when a brand name can be found in a keyword search in a different context. For example, searching for Apple may find the fruit and the technology brand.
To reduce "noise" and improve search results, select the Case Sensitivity icon in the top right corner. From here you can refine your search results to 'No Matching', 'Exact match' or 'Only match capital letters'.
Read below to learn more about the different definitions with case sensitivity:
No Matching - this means "Case Insensitive" - everything will match regardless of case
Exact Match - this means "Case Sensitive" - only matches with the exact same case as the query.
Only Match capital letters - This will set different case sensitivity on your different terms, it will set "Case Sensitive" on terms that contain capital letters, and "Case Insensitive" on terms that do not.
💡 Tip
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