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Further options within Explore
Using Filters in Explore
Using Filters in Explore

See how to further refine your searches using filters based on source type, language, keywords, sentiment, country, etc.

Cheyenne V. avatar
Written by Cheyenne V.
Updated over a week ago

Search results can contain an exceptionally large number of Mentions if you do not include any specific criteria other than the query itself. This could potentially present you with results you don't want to see.

Using filters, you can narrow down the results of your search to a more granular level, depending on your needs.

This article will cover:

Types of Filters

  • Filter Set: This dropdown includes Quick Picks, these are pre-defined source selections specific to your region. You can also select from Filter Sets that you have saved from previous searches

  • Source type: Display only results from specific media channels (such as Twitter or Facebook)

  • Language: Display only results in specific languages

  • Location: Display only results from specific countries and locations

  • Keyword: Display only results that contain a specific word or phrase

  • Sentiment: Display only results with a specific sentiment (such as Positive or Neutral)

  • Author: Display one of your Author lists or create a new one to be applied. Author Lists allow you to create a list of Twitter handles or Reddit users and use the list as a filter to find documents from those handles and users. Learn more about Author Lists HERE.

  • Custom Categories: Categories are saved boolean queries that can be applied as filters to narrow your results for analysis and comparison. Learn more about custom categories HERE.

Adding and Saving Your Filters to a Filter Set

  1. Click Explore in the left-hand navigation bar

  2. Open an existing search folder or create a new one by selecting Create in any of the search options sections

  3. Within the Filters bar options, select a filter drop-down

  4. Use the tick boxes to select the mediums to be refined

  5. Select Search

  6. To save this filter to be used again

    1. Select the Filter set drop-down

    2. Select Save

    3. Enter a name for the custom filter

    4. Select Save

  7. Before exiting your search, click Save in the top left-hand corner to save any changes made

Note: Not all filters have to be used or selected. Use only the filters that pertain to your search. Additionally, you do not need to save filters to a Filter set—this is completely optional and is meant to save time when creating future searches. All filters added to a search outside of a saved Filter set will save so long as you save your search before exiting.

Refining with Case Sensitivity

There are times when a brand name can be found in a keyword search in a different context. For example, searching for Apple may find the fruit and the technology brand.

To reduce "noise" and improve search results in these instances, follow the below steps:

  1. Select the Case Sensitivity icon in the top right corner

  2. Select No matching, Exactly match, or Only match capital letters

    • No Matching: this means Case Insensitive - everything will match regardless of case

    • Exact Match: this means Case Sensitive - only matches with the exact same case as the query.

    • ​Only Match capital letters: This will set different case sensitivities on your different terms. It will set Case Sensitive on terms that contain capital letters and Case Insensitive on terms that do not.

💡 Tip

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