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New user or just need a platform refresher? Sign up for a live training!

Important Note: Please select the relevant product(s) in scope with your Meltwater subscription. You will then be able to select the day and time that works best for you.


Basic Training: Explore for Media Intelligence

Learn how to set up brand, industry or competitor searches, understand how to consume and share content and create dashboards for your reporting needs.

Check out the schedule for this training session via this link!


Basic Training: Media Relations

Learn how to find contacts, create media Lists and send media relations outreach.

Check out the schedule for this training session via this link!


Basic Training: Explore

Learn how to create searches across multiple media types at once, review how to analyze the results and uncover insights via the analytics.

Check out the schedule for this training session via this link!

Training: Explore Product + Audience Add On

Learn how Explore and Audience work together to surface audience insights from your social research. Please ensure you have Audience within your Meltwater package.

Check out the schedule for this training session via this link!


Basic Training: Engage Product

Learn how to connect your social profiles, publish across all channels and measure your social channel performances. Please keep in mind this training is for our social media engagement tool. If you are unsure if this is in scope, please review your Meltwater subscription.

Check out the schedule for this training session via this link!


Basic Training: Klear (Social Influencers) Product

Learn how to use Discovery, Vetting, Campaign Management and Measurement within your Klear tool. If you are unsure if this is in scope, please review your Meltwater subscription.

Check out the schedule for this training session via this link!


Additional Product Information

The following articles in our Help Center are also a great place to start learning about features within the Meltwater system.

Step by step Tutorials

On-Demand Training Videos

Get Started with Search

Get Started with Search

Get started with Explore

Get Started with Analyze

Get Started with Social Media Monitoring

Get Started with Inbox

Get Started with Account Settings

Get Started with Newsletter

Get Started with Newsfeed

Get Started with Meltwater Engage

Get Started with Media Relations and Press Releases

Get Started with Insights Reports


💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.


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