New user or just need a platform refresher? Sign up for a live training!
Important Note: Please select the relevant product(s) in scope with your Meltwater subscription. You will then be able to select the day and time that works best for you.
Basic Training: Explore for Media Intelligence
Learn how to set up brand, industry or competitor searches, understand how to consume and share content and create dashboards for your reporting needs.
Check out the schedule for this training session via this link!
Basic Training: Media Relations
Learn how to find contacts, create media Lists and send media relations outreach.
Check out the schedule for this training session via this link!
Basic Training: Explore
Learn how to create searches across multiple media types at once, review how to analyze the results and uncover insights via the analytics.
Check out the schedule for this training session via this link!
Training: Explore Product + Audience Add On
Learn how Explore and Audience work together to surface audience insights from your social research. Please ensure you have Audience within your Meltwater package.
Check out the schedule for this training session via this link!
Basic Training: Engage Product
Learn how to connect your social profiles, publish across all channels and measure your social channel performances. Please keep in mind this training is for our social media engagement tool. If you are unsure if this is in scope, please review your Meltwater subscription.
Check out the schedule for this training session via this link!
Additional Product Information
The following articles in our Help Center are also a great place to start learning about features within the Meltwater system.
💡 Tip
Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.
Find answers and get help from Meltwater Support and Community Experts.