Total mentions

This widget provides a total volume of all mentions from all sources in your selected date range. It also includes the delta trend, which tells you the percentage change in volume over the previous time frame.

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Mentions/day average

This widget provides an average of volume of all mentions from all sources in your selected date range, as shown below. Average volume per day is a useful benchmark and can help spot unusual spikes in volume. It also includes the delta trend, which tells you the percentage change in volume over the previous time frame.

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Unique Twitter authors

This widget provides the number of Twitter handles that posted mentions returned in your results. A Twitter handle could post multiple times with your query keywords within your selected time range. We filter out duplicates to return the unique number of authors.

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Latest activity by source

This widget provides the trend of activity by source for each day in your selected date range. If the date range is fewer than 7 days, Explore shows an hourly-breakdown in the widget.

To see the number of mentions for a specific source on a specific date within your selected date range, hover your mouse cursor over that point in the widget. To drill-down to a specific source and date, simply click that point in the widget. Explore will update the query date range and filter by source, and the content stream and widgets will reflect these date range changes.


Top keywords

This widget shows the top keywords associated with your query.

To see how many times a top keyword appeared in your results, hover over the word. To see all mentions for a specific top keyword, click on the word. Explore will add a sub keyword filter with the word you selected to the query.

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Top entities

This widget shows the top entities associated with your query. An entity is a keyword that is classified as a common or proper noun.

To see how many times a top entity appeared in your results, hover over the entity. To see all mentions for a specific top entity, click on the word. Explore will add a sub keyword filter with the entity you selected to the query.

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Sentiment

This widget shows the overall tonality of mentions in your results. Sentiment is derived from our natural language processing algorithms. The sentiment of a mention will either be rated Positive, Neutral, Negative or Not Rated. A mention will be labeled as Not Rated if it does not have enough text to analyze sentiment.

To drill-down by sentiment, click on a sentiment-type and it will apply the sentiment filter to the query.

To read more about sentiment and how to override sentiment, click here.

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Sentiment by source

This widget shows the tonality of mentions in your results by source.

To drill-down by sentiment and source, click on a sentiment-type for a specific source and it will apply the sentiment and source filters to the query.

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Emotional comparison

This widget shows how many mentions in your results express a specific emotion. This differs from sentiment analysis, as emotional comparison is based on specific keywords, phrases, and emojis. This includes negation (keywords that won't be matched).

E.g. "I love this" vs "This made me sad".

The emotional comparison widget currently supports keywords and phrases in English, however it will return results for other languages that have a specific emoji in the mention.

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Top hashtags

This widget shows the top hashtags associated with your query.

To see how many times a top hashtag appeared in your results, hover over the hashtag. To see all mentions for a specific top hashtag, click on the hashtag. Explore will add a sub keyword filter with the hashtag you selected to the query.

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Top countries

This widget shows the distribution of mentions according to the country in which the user posted the mention.

Hover over a specific country to show the number of occurrences. To see all mentions from a specific country, click on the country.

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Top Twitter Authors

This widget shows the Twitter handles that appear in your results with the highest amount of followers.

Hover over the influencer's handle to open their Twitter profile.

This can be used to find the profiles that have the most content about your brand or as research into which post the most about a specific topic.


Top Blogs

This widget shows blogs that appear most frequently in your results.


Top Subreddit

This widget shows the subreddits that appear most frequently in your results.

This can be used to identify the subreddits to listen to and potentially participate in conversations.


Top Forums

This widget shows the forums that appear most frequently in your results.


For information on the widgets in the Overview tab click here.

For information on the widgets in the Twitter Insights tab click here.

Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!

Team Meltwater

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