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Analyze & Report - Analytics, Dashboards, and Reports
Reports
Reporting Available by Meltwater Product
Reporting Available by Meltwater Product
Cheyenne V. avatar
Written by Cheyenne V.
Updated over a week ago

Meltwater offers a variety of different ways to export data and report on your earned, PR, and social efforts. This article will break down the different sections of Meltwater and where reporting options are within them.

Explore

Share Dashboard

Export saved search data in an Explore search into customizable presentation slides.

  1. Navigate to Explore in the left-hand navigation bar

  2. Select a search

  3. Select the arrow on the far right-hand side

  4. Select Share Dashboard

Audience Insights Reports

Audience Insights takes a deep dive into your social media audience based on your saved searches. Use these to understand what resonates with them by discovering their demographics and consumer habits. These can be generated directly from your Explore searches. Learn more about Audience Insights Reports.

To create an Audience Report directly from your Explore search, follow these steps:

  1. Select Explore from the left-hand side navigation bar

  2. Select the search name of your desired social media search to open the folder

  3. Click the purple Actions button in the top right-hand corner

  4. Select Create Audience Report.

  5. You'll be automatically redirected to an Audience login page. Enter your Audience login details.

  6. Confirm the Search name and date range for your report.

  7. Click Next

  8. Select Launch to generate your report

  9. Your report will be sent to your email address for viewing and can be accessed from your Audience account.

Analyze

Dashboard layout

Build an at-a-glance overview of your chosen KPIs to analyze and monitor, and it can also be shared as a PDF. Use it to quickly monitor, measure, and analyze your active PR efforts.

  1. Select Analyze in the left-hand navigation bar

  2. Navigate to Dashboard layout

  3. Select Create

  4. Select Add Insight

  5. Select all the widgets you’d like to include

  6. Click Add

  7. If you have added more than one insight, click Configure

  8. Add your input(s)

  9. Select Apply

  10. Repeat steps 7-9 until you’ve done so for all added insights

  11. Select the purple Download tab button in the top right-hand corner

  12. We will then prepare a PDF file and notify you when it is ready via a download notification on your desktop

Report layout

This is where you can export your metrics into a slide layout. These can be shared as PDF, PPT, Google slides, or a Shareable Link. Showcase the impact of your work by building your dashboard as a presentation to report on your key takeaways for your PR efforts.

  1. Select Analyze in the left-hand navigation bar

  2. Navigate to Report layout

  3. Select Create

  4. Select Add Insight

  5. Select all the widgets you’d like to include

  6. Click Add

  7. If you have added more than one insight, click Configure

  8. Add your input(s)

  9. Select Apply

  10. Repeat steps 7-9 until you’ve done so for all added insights

  11. Select the purple Download tab button in the top right-hand corner

  12. We will then prepare a PDF file and notify you when it is ready via a download notification on your desktop

Earned Media Measurement

Measure and understand drivers of earned media metrics using an interactive dashboard template designed for PR teams.

  1. Select Analyze in the left-hand navigation bar

  2. Navigate to Earned Media Measurement

  3. Select Create

  4. Select Add Search

  5. Add your search(es)

  6. Select Apply

  7. Select the purple Create Report button in the top right-hand corner

  8. A pop-up of generated slides will appear

  9. Select Share

  10. Select a download option

Classic Dashboard

Create a custom dashboard from our previous generation widget library. Learn more about Classic Dashboard Widgets.

  1. Select Analyze in the left-hand navigation bar

  2. Navigate to Classic Dashboard

  3. Select Create

  4. Select Add Widget

  5. Select a widget

  6. Click Add to Dashboard

  7. Select an input(s)

  8. Click Save

  9. Repeat this process until you have added all the widgets you want to include

  10. Select the green Save button in the top-right-hand corner

  11. Select Actions

  12. Select Share Dashboard

Engage - Measure

Our Measure tab houses dashboards for measuring owned social media performance. Learn more about Getting Started with Measure.

All Measure Dashboards and reporting options can be found by following these steps:

  1. Select the Engage drop-down in the left-hand navigation bar

  2. Select Measure

  3. Select the Engage dashboard you want to report on

  4. Select Action

  5. Select a download option

X (formerly Twitter) Overview

Measure your owned content across X accounts - these can be downloaded as an Excel, PDF, or shared dashboard.

Facebook Overview

Measure your owned content across Facebook accounts - these can be downloaded as an Excel, PDF, or shared dashboard.

Instagram Overview

Measure your owned content across Instagram accounts. The results can be downloaded as an Excel, PDF, or shared dashboard.

LinkedIn Overview

Measure your owned content across LinkedIn accounts - these can be downloaded as an Excel, PDF, or shared dashboard.

YouTube Overview

Measure your owned content across YouTube accounts - these can be downloaded as an Excel, PDF, or shared dashboard.

TikTok Overview

Measure your owned content across TikTok accounts - these can be downloaded as an Excel, PDF, or shared dashboard.

Cross Channel Tags

Measure content based on custom tags.

Cross Channel Overview

Measure content across all of your social accounts.

Instagram Benchmarking

Measure your owned content across Instagram competitive accounts.

Facebook Benchmarking

Measure your owned content across Facebook competitive accounts.

X (formerly Twitter) Benchmarking

Measure your owned content across X competitive accounts.

Facebook & Instagram Paid

Analyze paid performance across Instagram, Facebook & Messenger.

Paid, Earned & Owned

Analyze paid, earned, and owned performance.

Team Performance

Measure your team’s actions taken in conversations.

Report

Digest Reports

Digest Reports are personalized and automated email distributions that deliver the latest media results from your Explore searches directly to your inbox. Learn more about Digest Reports.

  1. Go to the Report drop-down in the left-hand navigation bar

  2. Select Digest reports

  3. Select Create Report in the top right-hand corner

  4. Fill in all the necessary fields you’d like to specify

  5. Select Save

Dashboard Reports

Dashboard Reports are very similar to your Digest Reports; however, they are powered by your dashboards rather than Explore searches. Learn more about Dashboard Reports.

  1. Go to the Report drop-down in the left-hand navigation bar

  2. Select Dashboard reports

  3. Select Create Report in the top right-hand corner

  4. Fill in all the necessary fields you’d like to specify

  5. Select Save

Insight Reports

The Insights Report is an add-on reporting tool that allows you to create your executive report within minutes. Learn more about Insight Reports.

  1. Select Report on the left-hand navigation bar

  2. Click Insight Reports from the drop-down

  3. Select Click here to access your reports in the previous version of Insight Reports.

  4. Select Create Report in the top right-hand corner

  5. Choose your report type

  6. Click Next

  7. Click Create Slides

  8. Make any necessary adjustments

  9. Click Save

PR Insight Reports

PR Insight Reports are a new and customizable earned media report with AI-powered summarization and the ability to verify, modify, or delete content directly in the report. The new PR Insight Report experience allows for easy export into your preferred reporting format, including PPT, Google Slides, PDF, or dynamic links. Create reports based on a campaign or an issue by powering your report on searches or tags. Learn more about PR Insight Reports.

  1. Navigate to Reports in the left-hand navigation bar

  2. Select Insight Reports

  3. Select Create Report

  4. Make any necessary changes or additions

  5. Click Export

  6. Select your format

Alerts

Alerts automatically send key insights about your brand, competitors, or industry trends in real time. Explore searches power these alerts and include the following insights. Learn more about Getting Started with Alerts:

To set up Alerts, follow the below steps:

  1. Select Alerts on the left-hand navigation bar

  2. Select Create Alert

  3. Select the Alert

  4. Click Next

  5. Select Add Search

  6. Add up to 10 searches

  7. Click OK

  8. Add recipients

  9. Select delivery method

  10. Select Save

Spike Detection

Alert when there is an increase in the volume of social or news mentions from your search.

Company Events

Alert you when a company that you are following has an important event such as a brand crisis, new partnership, product launch, and more.

Industry Events

Alerts you when an industry that you are following has an important event such as a brand crisis, new partnership, product launch, and more.

Top Reach

Alerts you when a high-reaching editorial source mentions keywords in my search.

X (formerly Twitter) Influencers

Alerts you when a high-reaching X source mentions keywords in my search.

Sentiment Shift

Alerts you when there is a shift in sentiment of social or news mentions in your search.

Every Mention

Alerts you on every mention appearing in your search. Up to 200 alerts for each search sent per hour.

RSS Feed

Alerts you on every new document appearing on your RSS Feed.

Page Engagement

Alerts you when there is a significant increase in engagement on your Facebook page.

Likely Boosted

Alerts you when a Facebook page you are tracking has a post that is predicted to be boosted.

Breakout Post

Alerts you when there is an emerging or trending post on your Facebook page.

Follow Post

Allows you to follow an X (formerly Twitter) post directly from an every mentions alert email.

Klear

Full Campaign Report

Understand the true impact of your campaign by analyzing important metrics such as KPIs, top content, and ROI. A full Campaign Report includes a sample of top posts, demographic data, an overview of influencers, and relevant engagement metrics. Learn more about Sharing Campaign Reports with Stakeholders.

To create a Full Campaign Report, follow these steps.

  1. Select the campaign for which you would like to generate a report in the Campaigns tab

  2. Click the PDF icon on the top right corner of the screen

  3. To customize the campaign report filters, click Edit and select any relevant filters.

  4. Click Create Report to generate

CSV Reporting

Klear also offers three CSV reporting options:

  • Campaign Members Report

  • Campaign Content Report

  • Predictive Analytics Report

Here is how to generate a CSV report in Klear

  1. Select the campaign for which you would like to generate a report in the Campaigns tab

  2. Click the share button on the top right corner of the screen

  3. Select the report you would like to generate

    1. CSV Report options are: Campaign Members, Campaign Content, and Predictive Analytics

  4. Click Export, and the report will generate and be sent to your inbox within 5-10 minutes.

💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

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