Meltwater consists of several different applications, all within one platform. The Meltwater home page and navigation bar allow you to easily move around the different areas of Meltwater you have access to.
The Meltwater Home page is the default landing page each time you log in. It consists of multiple areas.
Universal Search Bar
There is a Universal Search Bar at the top of the page that will help you find what you are looking for to get started. It allows you to search for existing assets,
help articles, and run ad-hoc Explore searches, right from the homepage!
The universal search bar consists of five separate functions:
The search bar - this is where the word/phrase is entered
Explore the topic - launches an ad-hoc, keyword search on the word/phrase entered
Company entity search - Automatically generates company suggestions based on the text you have typed. The entity combines the company name, associated social media accounts, stock tickers, and visual content such as logos, to find all relevant matches of the company.
Assets - includes all available assets that share the name of the word/phrase you’ve entered, including saved searches, tags, labels, and dashboards
Guides and resources - launches the help center in a new tab, and searches for the word/phrase entered.
The Product Overview section lists all of the products you have access to. The order is based on your selected goals when you log in to Meltwater the first time, via this survey.
Each product has its own tile, which features a description, a link to the product, and a link to the product-specific training course in Meltwater Academy.
The maximum number of tiles presented is six, and a More products section can be seen below these six tiles, which expand to show other areas you have access to, when applicable. These are typically areas you will access less frequently,
Guides and Resources
Guides and resources feature three sections:
Get live help
Each section includes a description, as well as links to launch those areas. The Academy and mCommunity will open in new
More from Meltwater
You will also notice a 'More from Meltwater' section on your home screen. This section will highlight additional Meltwater tools you may or may not have access to in addition to special Meltwater offerings. You are able to request a demo directly from this tile. Learn more here.
Access in-app alerts directly on the Homepage via a module that shows the newest content, located below the More from Meltwater promo card. This includes a 'mark as read' function to support being up-to-date after taking action. Alerts that appear on the Homepage will be considered Unread (remain bolded) until selected. Learn more about alerts here.
Pick up where you left off
You now have a selection of granular navigation options that are organically customized just for you, based on your own work habits and flows. This new simplified navigation option allows you to instantly jump back into your previously initiated work, directly from the Homepage. "Pick Up Where You Left Off" is unique to each user, and date/time stamps indicate a complete, high-level view of everything you’re working on at one time - even projects spanning multiple product areas. This is especially useful for those who repeat similar workflows frequently, removing the need for extra navigation clicks.
The Meltwater Navigation bar can be pinned to stay open or, collapsed to dynamically open and close as you hover over it.
Pin Navigation Open
To Pin, or lock, your navigation open, hover over the navigation bar on the left of your screen, and click the pin icon located at the bottom.
The Navigation bar will now stay pinned open as you navigate around the different areas within your Meltwater user.
If you wish to un-pin, or close, the navigation, simply click on the chevron, or arrow, located at the bottom of the navigation where the pin was previously.
When the navigation is closed, or un-pinned, it will dynamically open and close as you hover over it.
Now let's set up your account settings in Get Started with Account Settings.
Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.
Find answers and get help from Meltwater Support and Community Experts.