Meltwater consists of several different applications, all within one platform. The Meltwater home page and navigation bar allow you to easily move around the different areas of Meltwater you have access to.

Home Page

The Meltwater Home page is the default landing page each time you log in. It consists of three areas.

Welcome banner for onboarding

When you log in to Meltwater, you will find a welcome banner at the top of your homepage, welcoming you.

When clicking into 'Launch onboarding' your onboarding task for getting started will launch. The tasks open at the bottom of the screen and are based on your selected goals when you log in to Meltwater for the first time, via this survey.

This banner can be collapsed (via the X in the top right-hand corner, or opened again at any time.

Universal Search Bar

There is a Universal Search Bar at the top of the page that will help you find what you are looking for to get started. It allows you to search for existing assets,

help articles, and run ad-hoc Explore searches, right from the homepage!

The universal search bar consists of five separate functions:

  1. The search bar - this is where the word/phrase is entered

  2. Explore the topic - launches an ad-hoc, keyword search on the word/phrase entered

  3. Company entity search - Automatically generates company suggestions based on the text you have typed. The entity combines the company name, associated social media accounts, stock tickers, and visual content such as logos, to find all relevant matches of the company.

  4. Assets - includes all available assets that share the name of the word/phrase you’ve entered, including saved searches, tags, labels, and dashboards

  5. Guides and resources - launches the help center in a new tab, and searches for the word/phrase entered.

Product Overview

The Product Overview section lists all of the products you have access to. The order is based on your selected goals when you log in to Meltwater the first time, via this survey.

Each product has its own tile, which features a description, a link to the product, and a link to the product-specific training course in Meltwater Academy.

The maximum number of tiles presented is six, and a More products section can be seen below these six tiles, which expand to show other areas you have access to, when applicable. These are typically areas you will access less frequently,

Guides and Resources

Guides and resources feature three sections:

  • Meltwater Academy

  • mCommunity

  • Get live help

Each section includes a description, as well as links to launch those areas. The Academy and mCommunity will open in new tabs.

Navigation Bar

The Meltwater Navigation bar can be pinned to stay open or, collapsed to dynamically open and close as you hover over it.

Pin Navigation Open

To Pin, or lock, your navigation open, hover over the navigation bar on the left of your screen, and click the pin icon located at the bottom.

The Navigation bar will now stay pinned open as you navigate around the different areas within your Meltwater user.

Close Navigation

If you wish to un-pin, or close, the navigation, simply click on the chevron, or arrow, located at the bottom of the navigation where the pin was previously.

When the navigation is closed, or un-pinned, it will dynamically open and close as you hover over it.

Now let's set up your account settings in Get Started with Account Settings.

💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.

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