Getting started with Custom Dashboards - Early Access
Whitney W. avatar
Written by Whitney W.
Updated over a week ago

Overview

What is a Dashboard?

A dashboard is a visual display of your data. An easy way to visualize your metrics and measure, understand, and report on your Social and PR efforts.

Custom Dashboards by Meltwater

Custom dashboards help you find the insights you’re looking for from across the platform and data resources, fast. To learn more about Meltwater Custom Dashboards and keep your self up-to-date about future enhancements and share what you would like to see click here!


Setting up your Custom Dashboards

Create new Custom Dashboards

To create a dashboard:

  • Select Analyze from the left-hand side navigation bar

  • Scroll down to Earned Media Analytics, under Custom Dashboard on the right-hand side click Create

This will create a new blank Custom dashboard. Give your new dashboard a title, and begin adding insights, via the Add insights button.

Add Insights to your dashboard

In Custom Dashboards, you use insights to add the metrics and data you'd like to view on your dashboard. To add insights to your dashboard:

  • Click Add Insight in the top-right corner, or from the center home screen.

    • This will display the Insight Catalog, listing insights you can add:

  • Each insight has a name and description for what the insight will show when added.

  • You can also type name of the insight or metric you are looking for in the search bar.

  • Select the individual insight you'd like to include, then click Add. This will add the insight to your dashboard.

  • Next, you will need to configure your insight.

  • Via the right-hand settings panel, first, choose a Date Range for the insight

  • Then choose up to 10 searches or tags for the insight

  • Click Apply to save the settings

Your insight will now display on your dashboard!

Edit or Delete an added Insight

To make edits to the settings of an insight (date and/or selected searches and/or tags), hover on the top right corner of each insight and click the pen icon.

Select Edit insights to reopen the right-hand settings panel. From here, you can update the date and select saved searches and tags. Click Save to update your insight.

To delete an insight from the dashboard simply click the ellipse button and then hit the trash icon.

Change the layout of your insights and dashboard

Once you have added insights to your dashboard, you can easily move and resize - each insight as you desire and design your dashboard.

Hover over the top of any insight, you will see a hand icon. You can move the icon around and put it where ever you want in your dashboard.

To resize an insight hover on the insight you want to resize, you will see two arrows will show up at the bottom corners. You can drag them to get to the desired size.

Interacting with your Custom Dashboards

You can hover over any insight for expanded analytics.

For example, hover over a spike on a line graph to see the total number and percentage for that spike.

Hover over a donut chart to see the total and percentage.

Click any point or visualization in an insight to open the Related documents pop-out via the right-hand panel. This will display the same content stream from Explore and Monitor, allowing you to easily sort, search, download, tag, and more.


Insights Catalog

The following insights are available in Custom Dashboards.

Custom Text

Customize your dashboard by adding your own text.

*This insight does not export

Custom Image

Customize your dashboard by uploading your own images via hyperlink.

*This insight does not export

Mentions Trend

Shows the volume of mentions for your selected inputs over time, broken down by input.

Share of Voice by Volume

Shows a share of voice comparison between your selected inputs, based upon volume of mentions.

Potential Editorial Reach Trend

Shows the potential reach for your selected inputs over time, broken down by input. Multiple mentions by the same source are summed.

Share of Voice by Editorial Reach

Shows a comparison of share of voice between your selected inputs, based upon the reach of publications.

Top Publications by Volume

Shows the editorial publications with the most mentions across your selected inputs.

Top Publications by Editorial Reach

Shows the editorial publications with the biggest presence across your selected inputs, based upon editorial reach.

Sentiment Breakdown

Shows a sentiment breakdown for mentions across your selected inputs. Sentiment is derived from our natural language processing algorithm. Mentions labeled as "Not Rated" do not have enough text to analyze sentiment. YouTube data is excluded from this visualization per their policies.

Sentiment Trend

Shows a sentiment breakdown for mentions across your selected inputs, trended over time. "Not Rated" mentions don't have enough text to analyze sentiment. YouTube data is excluded from this visualization per their policies.

Sentiment by Source Type

Shows a sentiment breakdown for mentions across your selected inputs, separated by source type. "Not Rated" mentions don't have enough text to analyze sentiment. YouTube data is excluded from this visualization per their policies.

Average Sentiment Trend

Shows an average tonality of mentions for each of your selected inputs over time. YouTube data is excluded from this visualization per their policies.

Top Locations

Distribution of mentions by location based on the location of the author. YouTube data is excluded from this visualization per their policies.

Top Keywords

Shows the keywords and phrases that appear most often in mentions across your selected inputs.

Top Languages

Shows the most common languages of content across matches for your selected inputs.

Top Facebook Posters by Volume

Shows the Facebook authors with the highest number of posts that match your selected inputs.

Top Twitter Posters by Volume

Shows the Twitter authors with the highest number of posts that match your selected inputs.

Top Instagram Posters by Volume

Shows the Instagram authors with the highest number of posts that match your selected inputs.

Top Keywords with Sentiment

Shows the keywords and phrases that appear most often in mentions across your selected inputs, broken down by the sentiment of the mention. Mentions labeled as "Not Rated" do not have enough text to analyze sentiment. YouTube data is excluded from this visualization per their policies.

Top Publications with Sentiment

Shows the editorial publications with the most mentions, broken down by the sentiment of mentions. Mentions labeled as "Not Rated" do not have enough text to analyze sentiment. YouTube data is excluded from this visualization per their policies.

Top Locations and Share of Voice

Distribution of mentions by location based on the location of the author, additionally split by input. YouTube data is excluded from this visualization per their policies.

Top Publications and Share of Voice

Shows the editorial publications with the most mentions, broken down by each of your selected inputs.

Top Source Types

Shows the types of sources with the most mentions across your selected inputs.

Total Mentions

Shows the total volume of mentions for your selected inputs and the percentage change when compared to the previous time frame.

Total Potential Editorial Reach

Shows the editorial publications with the biggest presence across your selected inputs, based upon editorial reach.

Average Sentiment

Shows the average tonality of mentions across your selected inputs. Sentiment is derived from our natural language processing algorithm.

Highest Potential Editorial Reach

Shows the news article that may have had the biggest impact due to the reach of the publication.

Highest Syndication

Shows the news article that may have had the biggest impact due to how much it has been re-syndicated.

Most Social Shares

Shows the news article that may have had the biggest impact due to how much it has been shared on social networks.

Share of Voice by source type

Shows the relative number of mentions for your selected inputs across different source types.

Top Organizations/Entities

Top organizations/entities shows the companies and organizations that are mentioned most frequently across your selected inputs.

Top Organizations and Share of Voice

Top Organizations and SOV shows the companies and organizations that are mentioned most frequently, broken down by each of your selected inputs.


💡 Tip

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