When using the Meltwater Chrome Extension you can capture, organize, and tag content from your web browser to Meltwater with the click of a button.


What is Meltwater Chrome Extension?

The Meltwater Chrome Extension is your media monitoring companion tool for scanning content on the web outside of the Meltwater platform. You can capture, organize, and tag content from your web browser to Meltwater with the click of a button. We know that most PR pros rely on multiple tools for monitoring media and ensuring nothing slips through the cracks, including Google Alerts or industry-specific newsletters. By working alongside you, the Meltwater Chrome Extension saves you time and stitches together your media monitoring stack, and establishes a central source of truth for reporting accuracy and consistency.

The Meltwater Chrome extension allows you to easily tag and/or add content from the web to your Meltwater account. The extension can be downloaded directly from the Chrome store, and when pinned to the browser toolbar, offers one-click access to tagging and adding content directly into Meltwater!


Why Should I use Meltwater Chrome Extension?

The chrome extension will reduce time to value by meeting you where you are organically working, allowing you the ability to tag and add content quickly from your browser tab, without needing to flip back and forth between the article and Meltwater.

For example, when organically doing your news scan, with the chrome extension installed, you can quickly tag an article or post (or add it) without having to break your workflow to open Meltwater in another tab, lookup the same article again, then go through the tagging process.

The chrome extension will also allow you to 'Add Content' while discovering it elsewhere, outside Meltwater.

All in all, the Chrome extension serves as a tool for you to navigate faster workarounds, without having to lean on your reps or support teams, and with far fewer clicks.


How to Install and Use Meltwater Chrome Extension

Installing the Meltwater Chrome Extension:

  1. You will need to install the extension by visiting the Google Chrome store link HERE

  2. When at the chrome store page, click “Add to Chrome”

  3. Next, a permissions popup will appear, click “Add to Chrome” again

The extension will then live nested under the “puzzle piece” icon on your chrome toolbar at the top right corner of your browser. Google automatically stores extensions in this location.

4. Click the puzzle piece to view the extension

5. For easiest use, “pin” the extension to your toolbar to avoid having to go into the

puzzle piece dropdown each time you need to use it


How to Tag Content:

You can now quickly tag content directly from an article or post without having to go back into the Meltwater platform. Follow the steps outlined below:

  1. Select the Meltwater Chrome Extension in the upper right had corner of your browser.

  2. Next, select Add Tag

  3. Click the Tag Folder(s) you would like the article added to

  4. Select Save

  5. You will receive a message 'The content has been tagged.'

  6. You can now exit the extension.

When you go into the Meltwater platform, the tagged article will now appear under the corresponding tag folder.


How to Tag and Duplicate Content:

You are able to tag content quickly and also duplicate the content to ensure it is properly pulling into Meltwater. Follow the steps outlined below:

  1. Select the Meltwater Chrome Extension in the upper right had corner of your browser.

  2. Next, select Add Tag

  3. Click the Tag Folder(s) you would like the article added to

  4. Select Save

  5. Click Duplicate content (optional)

  6. New options under Review Details will appear

  7. Copy/paste or custom write the relevant text from the article into the Description field

  8. Click Save

This description is now searchable within Explore.


How to Add Content:

When an article is not searchable within Meltwater you are able to add it into the platform directly from the article (original source) through the Chrome Extension. Follow the steps outlined below:

  1. Select the Meltwater Chrome Extension in the upper right had corner of your browser.

  2. You will notice the Duplicate Content is not present. This is because the article is not pulling into Meltwater.

  3. Content will auto-populate from the article, including title, description, author, source, etc. in the Review Details section.

  4. Edit any fields and Add Tags if necessary

  5. Click Save

This article is now in Meltwater!


💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.


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