Logging Into Meltwater

Learn how to login and update the password to your Meltwater Platform.

Cheyenne V. avatar
Written by Cheyenne V.
Updated this week

In this article will cover:


Logging Into Meltwater

To access Meltwater directly, you can either:

From the login page:

  1. Enter your email address

  2. Click Next.

  3. Enter your password

  4. Click Log in

Note: Meltwater strongly encourages all customers to use SSO, which allows you to set specific password complexity, and rotation rules, and leverage MFA. SSO users will follow the same steps as above.


Forget Your Password?

If you do not know your password or have forgotten follow the steps below:

2. Enter your email

3. Click Forgot password?

You will receive an email prompting a password reset.

If you need further assistance resetting your password, you can reach out to our Support Team via email at help@meltwater.com.


Changing Your Password

Once logged into your account and want to change your password, follow the steps:

  1. Navigate to the Account drop-down in the left-hand navigation bar

  2. Select Profile

  3. Select Change Password

  4. Enter your Current password

  5. Enter your New password

  6. Confirm new password

  7. Select Save

Your password has now been updated.


💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.


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