How to Login to Meltwater

Learn how to login and update the password to your Meltwater Platform.

Whitney W. avatar
Written by Whitney W.
Updated over a week ago

In this article we will breakdown accessing Meltwater and how to login.

How to login to Meltwater

To access Meltwater directly, you can either:

From the login page:

  1. Enter your email address. Then, click next.

2. After clicking Next, Step 2 will ask for your password. The email address from step 1 will be pre-filled, and you will only need to enter your password. If your password is saved in your web browser, it will still auto-populate here. Meltwater’s customer password requirements are 8 characters with 3 of 4 character types.

  • Meltwater strongly encourages all customers to use SSO, which allows you to set specific password complexity, and rotation rules, and leverage MFA. SSO users will follow the same steps as above.

  • You will only begin using this login process once after you have logged out, or are inactive within Meltwater for 7 days.

Forget your Password?

If you do not know your password or have forgotten follow the steps outlined below:

1. Go to the Meltwater login page (

2. Enter your email

3. Click the “Forgot Password?” option

You will receive an email prompting a password reset.

If you need further assistance resetting your password, you can reach out to our Support Team via email at

Changing your Password

Once logged into your account if you would like to change your password follow the steps outlined below:

  1. Navigate to Account --> Profile

  2. Select "Change Password"

3. Enter your Current password followed by New password + Confirm new password

4. Select Save

Your password has now been updated.

💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.

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