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Outreach Emails Attachment Size Limits in Media Relations

Attachment size and format requirements for press releases sent via Outreach & Integrated Email in Media Relations.

Cheyenne V. avatar
Written by Cheyenne V.
Updated this week

The outreach and integrated email options for distribution through Meltwater’s Media Relations platform allows you to attach multiple documents per email under the following guidelines:

Documents must be one of the following formats:

'.DOC', '.DOCX', '.PPT', '.PPTX', '.XLS', '.XLSX', 
'.CSV', '.PDF', '.JPG', '.JPEG', '.PNG', '.TIFF', '.GIF'

Note: It is not possible to embed videos in emails, regardless of email provider. If you attempt to embed videos from YouTube or other sources in an email, it will not work.

Correspondence sent through Outreach:

  • Single file size must be less than or equal to 10 MB

  • Total file size must be less than or equal to 10 MB

Correspondence sent through Integrated Email:

  • Single file size must be less than or equal to 6 MB.

  • Total file size must be less than or equal to 6 MB.

  • In-line images must be less than or equal to 6 MB.

Why do we have these limits?

We've instituted these limits to prevent your emails from hitting spam filters. Attaching files to emails alerts spam filters immediately, and the larger the file the more likely it is to hit a spam filter. Attached files also increase the size of your email, so consequentially, it takes them longer to load.

Simple Workarounds:

Sharing a file that exceeds our limits is still super easy. Host your content on your site or through one of several free services. Dropbox, Google Drive, Imgur, or Tinypic will work to host and share images, videos, and all other file types. Copy & paste the link into the body and voila!

Planning to include an inline image with your release? Learn more about How to Customize Press Release Layouts With HTML.


💡 Tip

Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.

Find answers and get help from Meltwater Support and Community Experts.


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