Need access to your data outside of Meltwater to create a report? Whether you're using Tableau to mine content for patterns or you're relying on an offline process for building earned media reports, we help you export data from Meltwater. Below we'll cover two ways export content-related data via the content stream actions and from a dashboard widget.

Check out this product tutorial which will walk you through these steps on your screen, or follow the simple steps below:


Export from the Content Stream

  • Within Search, Inbox or Explore, load the articles you'd like to export

  • Via the tick box, select the articles. If you have used the 'tick all' option and have more than 25 articles in your list, please note the alert with a prompt to 'Select all'.

  • From the quick toolbar, select the Export icon

  • An Excel report will then be emailed to the address you used to log into the platform

  • Alternatively, when your download is ready you'll receive an alert icon at the top right of your page. Select Alerts and use the download button

You are able to export up to 20K articles at a time to an excel file and up to 100 articles as a PDF. In order to support large size reports (>10mb) we do not attach the report, but you will be able to download the report from the cloud by clicking the download link in the email.

Note: as per Facebook's terms of service and privacy policies, exporting Facebook & Instagram content has been disabled.


Export from a Dashboard Widget

  • Hover over the widget and select the blue arrow to load a larger view

  • Select the Export button on the top right

  • You can export the widget as a PDF, Image, Excel (Raw Data) or Excel (Analytics)

Take a look at the image below for a quick run-through:

Export_to_excel.gif

The processing time of your request will depend on the amount of data requested. You should receive an email with a link to download the report within minutes of your request. Check your spam folder, if necessary.


Exporting on a MAC without Excel troubleshooting

When exporting data, after a few minutes you will receive an email with a link provided to download its content. If your Safari browser is trying to open the file within the browser rather than downloading the file, please follow the below steps:

  1. Right-click (or control-click) the 'Download Report' link in the email and go to 'Save Link As...' and save the file to a location convenient for quick and easy access (Downloads folder or Desktop folder, for example)

  2. Copy the link in the email that is posted under the text "You can also copy and paste the following URL into your browser:" and paste the link into another browser, such as Google Chrome or Firefox, which will then download the file automatically to their computer

  3. Copy the contents that are displayed on the page and paste it into Excel manually


Details included in your exports

CSV exports include the following fields for each item of news or social post:

Date

Reach

Key Phrases

Twitter Followers

Headline

Desktop Reach

Input Name

Twitter Following

URL

Mobile Reach

Keywords

Alternate Date Format

Opening Text

Twitter Social Echo

Twitter Authority

Time

Hit Sentence

Facebook Social Echo

Tweet Id

State

Source

Reddit Social Echo

Twitter Id

City

Influencer

National Viewership

Twitter Client

Body

Country

Engagement

Twitter Screen Name

Document Tags

Subregion

AVE

User Profile Url

Language

Sentiment

Twitter Bio

Facebook update:

You can now export Facebook content within a CSV and PDF export. This will also include Instagram hashtags, competitors verified handles and their content within your exports.


Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!

Team Meltwater

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