Need access to your data outside of Meltwater to create a report? Whether you're using Tableau to mine content for patterns or you're relying on an offline process for building earned media reports, we help you export data from Meltwater. Below we'll cover two ways to export content-related data via the content stream actions and from a dashboard widget.

Check out this product tutorial which will walk you through these steps on your screen, or follow the simple steps below:


Export from the Content Stream

  • Within Search, Inbox or Explore, load the articles you'd like to export

  • Via the tick box, select the results. If you have used the 'tick all' option and have more than 25 results in your list, please note the alert with a prompt to 'Select all'.

  • From the quick toolbar, select the Export icon

  • An Excel report will then be emailed to the address you used to log into the platform

  • Alternatively, when your download is ready you'll receive an alert icon at the top right of your page. Select Alerts and use the download button

The maximum size results available to export are 20K results at a time to an excel file, and up to 100 results as a PDF. In order to support large-size reports (>10MB) we do not attach the report, but you will be able to download the report from the cloud by clicking the download link in the email, or via alerts.

If your total results exceed 20K, you have two options for exporting. Click the download button, prior to selecting any results via the tick boxes, to display these options.

  • Export the first 20K results

  • Export a randomized sample of 20K results

Export the first 20K Results

This option will download the first 20K results available. Results are ordered based on your sort type and sort order. You can change your sort type and order by clicking the three lines beside the download button, and selecting your preferred options.

Export a randomized sample of 20K results

This option will export a randomized 20K sample from your total results. Some things to note about random sampling.

  • How the data is randomized: Each result is randomly assigned a number between 0 and 1. Selection is then based on the percentage of results to include in the export, totaling 20K. For example, for 200K results, each result randomly assigned a number between 0 and 0.1 will be included, so that 20K results are returned.

  • There are no special considerations used when randomly selecting results. All results are weighted equally.

  • Sampling will be evenly distributed across the selected time range. For example, if your results total is 200K for a 10 day period, your export would include 2K results per day.

  • Each random sample export will return different results than the last. For example, if you export a random sample 3 times, you would have 3 different data sets.


Export from a Dashboard Widget

  • Hover over the widget and select the blue arrow to load a larger view

  • Select the Export button on the top right

  • You can export the widget as a PDF, Image, Excel (Raw Data) or Excel (Analytics)

Take a look at the image below for a quick run-through:

Export_to_excel.gif

The processing time of your request will depend on the amount of data requested. You should receive an email with a link to download the report within minutes of your request. Check your spam folder, if necessary.


Export from the Meltwater API

If you would like to automate your exports, or export larger volumes of data, you can do both via the Meltwater API. For more information on how to access and use the Meltwater API, please review this article.


Exporting on a MAC without Excel troubleshooting

When exporting data, after a few minutes you will receive an email with a link provided to download its content. If your Safari browser is trying to open the file within the browser rather than downloading the file, please follow the below steps:

  1. Right-click (or control-click) the 'Download Report' link in the email and go to 'Save Link As...' and save the file to a location convenient for quick and easy access (Downloads folder or Desktop folder, for example)

  2. Copy the link in the email that is posted under the text "You can also copy and paste the following URL into your browser:" and paste the link into another browser, such as Google Chrome or Firefox, which will then download the file automatically to their computer

  3. Copy the contents that are displayed on the page and paste it into Excel manually


Details included in your exports

CSV exports include the following fields for each item of news or social post:

Date

Reach

Key Phrases

Twitter Followers

Headline

Desktop Reach

Input Name

Twitter Following

URL

Mobile Reach

Keywords

Alternate Date Format

Opening Text

Twitter Social Echo

Twitter Authority

Time

Hit Sentence

Facebook Social Echo

Tweet Id

State

Source

Reddit Social Echo

Twitter Id

City

Influencer

National Viewership

Twitter Client

Body

Country

Engagement

Twitter Screen Name

Document Tags

Subregion

AVE

User Profile Url

Language

Sentiment

Twitter Bio

Facebook update:

You can now export Facebook content within a CSV and PDF export. This will also include Instagram hashtags, competitors verified handles and their content within your exports.


Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!

Team Meltwater

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