This article will cover:
What are Author Lists?
Author Lists allow you to create a list of X handles or Reddit users and use the list as a filter to find documents from those handles and users. For X, you can also use the list as a filter within Explore to find X documents to those handles.
Why Monitor X handles?
Author Lists can be used to help you:
Track when a specific group mentions your organization or a topic (journalists, news, industry influencers, etc.)
Track when competitors are mentioned with relevant topics, such as complaints or questions (lead-gen opportunities)
Monitor influencers and partners during campaigns to ensure mentions are on-brand and using agreed-upon assets
Monitor mentions to influencers and partners with sensitive/critical search terms e.g. to know when fans are criticizing or accusing them (racism, discrimination, bullying, violence, fraud, etc.)
Adding X handles to Author Lists in Media Relations
From Media Relations Search
While working in Media Relations | Search, you can easily add X handles found on your search results to Author Lists, just like you might add the results to Media Lists.
To get started, follow these steps:
Select the Media Relations drop-down in the left-hand navigation bar
Click Search
Select results of interest
Click Add X handles to Author lists
Either select an Author list from the first menu or click Create list to create a new Author list.
Click Save after making your selection or creating a new list.
Note: Your selection of results may include profiles without an X handle. In this case, we will inform you of how many results in your selection include X handles.
From Profile Previews
While working in Meltwater, you may encounter journalists, sources or social influencers within Media Relations or elsewhere in a content stream. It's easy to open the Profile Preview to glean insights for that author or source. Here, you can also add any X handles to Author Lists with ease.
To get started, follow these steps:
While browsing results in Media Relations | Search, Monitor, Explore or elsewhere, clicking on author names, source names, or social profile names opens the Profile Preview
On the Profile
Use the Manage lists dropdown to add the author's X handle to an Author list, or
Alternatively, you can easily add X handles to Author lists by selecting Social in the Profile.
From Contact or Source Profiles
While working in Meltwater, you may encounter journalists, sources or social influencers within Media Relations. After navigating to their full profile, you may add their X handle to Author Lists easily.
To get started, follow these steps:
Navigate to a full profile from Media Relations | Search or a Profile Preview opened elsewhere, like Monitor or Explore.
In the X panel, use the Author lists dropdown to make and save your selections.
From the Media Lists Pages
In Media Relations | Media Lists, our Media List Management Experience supports adding or modifying Author List mappings to your Media Lists, Journalists, or Newsdesks.
Media Lists
To add an individual or selection of Media Lists's X handles to Author Lists, follow these steps:
Click the Media Relations drop-down in the left-hand navigation bar
Select Media Lists
On the Media lists tab, hover over individual lists
Click Add X handles to Author lists
Alternatively, select multiple media lists and click Add X handles to Author lists
Either select an Author list from the first menu or click Create list to create a new Author list.
Click Save after making your selection or creating a new list.
Note: Your selection of results may include profiles without an X handle. In this case, we will inform you of how many results in your selection include X handles.
Journalists
To add an individual or selection of Journalist profiles' X handles to Author Lists, follow the same steps listed above for Media Lists, but on the 'All journalists' tab.
Newsdesks
To add an individual or selection of Source (Newsdesk) profiles' X handles to Author Lists, follow the same steps listed above for Media Lists, but on the 'All newsdesks' tab.
Media Lists Details Page
From the Media Lists' details page, you can add X handles to Author Lists. To get started, follow these steps:
Click the Media Relations drop-down in the left-hand navigation bar
Select Media Lists
On the Media lists tab, click on the title of your desired Media List
On the details page, click the purple Actions button in the toolbar and select Add X handles to Author lists
Managing Author Lists
You can manage Author Lists from the Explore library landing page.
Navigate to Explore in the left-hand navigation bar
Click Author Lists
Hover over a list. A menu will populate with the following options:
Duplicate
Edit
Delete
When Editing an Author List, you can edit its
Name
Whether it focused on To (@) or From mentions
Which X handles are on the Author List
Using Author Lists in Explore
For a comprehensive overview on using Author Lists in Explore, learn more about Managing Author List.
Notes and Limitations
Profiles without X handles
Some profiles will not have X handles on them. In this case, they will not be able to be added to Author Lists.
When an author's X handle changes
When you add an X handle to an Author List from a profile, it adds the handle on the profile at that moment in time. If in the future that author's X handle changes, you will need to apply that change. In the future, Meltwater will look to automate this process.
To help with this, you may keep up to date with updates to Contact Profiles by using the Contact Update Alerts.
💡 Tip
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