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Accessibility Best Practices for Newsletters

Learn Newsletter best practices based on WCAG's findings.

Cheyenne V. avatar
Written by Cheyenne V.
Updated over 3 months ago

Ensuring your newsletters are accessible is crucial for reaching a diverse audience. This article outlines accessibility best practices based on the Web Content Accessibility Guidelines (WCAG). Implementing these practices will enhance user experience, increase engagement, and demonstrate your commitment to inclusivity.

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Enter your information on WGAC’s website to download The Must - Have WGAC Checklist.


Best Practices for Newsletter Accessibility

Using Clear and Simple Language

  • Plain Language: Write content in a clear, straightforward manner. Avoid jargon, complex sentences, and idioms that may be difficult for some users to understand.

  • Readable Fonts: Choose easy-to-read fonts, such as Arial or Verdana, and use a minimum font size of 16px.

Ensuring High Contrast and Legible Text

  • Contrast Ratio: Maintain a high contrast ratio between text and background (minimum 4.5:1 for regular text, 3:1 for large text). Tools like the WebAIM Contrast Checker can help verify this.

  • Text Resizing: Ensure that your newsletter remains legible when users increase the text size by up to 200%.

Using Semantic HTML for Structure

  • Headings: Structure your content with proper heading tags (<h1>, <h2>, etc.). Headings should follow a logical hierarchy, helping screen readers navigate the content.

  • Lists: Use ordered (<ol>) and unordered (<ul>) lists to organize content. This improves readability and accessibility for users with cognitive impairments.

Providing Alt Text for Images

  • Descriptive Alt Text: Include meaningful alt text for all images. The text should describe the image’s content and purpose (e.g., “An infographic showing a 20% increase in sales over the last quarter”).

  • Decorative Images: If an image is purely decorative, use an empty alt attribute (alt="") to prevent screen readers from announcing it.

Creating Accessible Links

  • Descriptive Link Text: Links should be descriptive and indicate their destination or purpose (e.g., “Download our accessibility guide” rather than “Click here”).

  • Keyboard Navigation: Ensure that all links can be accessed and activated using only the keyboard. Test this by navigating through your newsletter using the "Tab" key.

Ensuring Form Accessibility

  • Labels and Instructions: Use clear labels and instructions for form fields. Every form element should have a corresponding <label> tag.

  • Error Messages: Provide clear and accessible error messages that help users understand and correct mistakes.

Using Accessible Media

  • Captions and Transcripts: For any video or audio content included in your newsletter, provide captions and transcripts. This ensures accessibility for users who are deaf or hard of hearing.

  • Accessible PDFs: If you include PDFs, ensure they are accessible by using tags, proper reading order, and text descriptions for images.

Testing for Accessibility

  • Screen Reader Testing: Use screen readers like JAWS, NVDA, or VoiceOver to test your newsletter’s accessibility.

  • Accessibility Checker Tools: Tools like WAVE or Axe can help identify and fix accessibility issues.

  • Real User Feedback: Whenever possible, seek feedback from users with disabilities to ensure your newsletter meets their needs.


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