Meltwater

Introducing another delivery method for your Meltwater Alerts—DingTalk! With the ability to push Alerts via a direct DingTalk integration, you can receive your alerts directly in your DingTalk app.

<a href="#h_648258ada3">DingTalk Integration Overview</a>

<a href="#h_579c0dea5a">Setting Up Your DingTalk Integration</a>

<a href="#h_225be8da12">Creating an Alert to Receive Via DingTalk</a>

- <a href="#h_648258ada3">DingTalk Integration Overview</a>
- <a href="#h_579c0dea5a">Setting Up Your DingTalk Integration</a>
- <a href="#h_225be8da12">Creating an Alert to Receive Via DingTalk</a>

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DingTalk Integration allows DingTalk users to integrate the app with Smart Alerts. With this new feature, DingTalk users can receive Smart Alerts via the app. As DingTalk is one of the world's largest professional communication and management mobile apps in China, this will allow users to receive alerts directly on an app they use daily.

To connect your DingTalk account, follow these steps:

Click the Account drop-down in the left-hand navigation bar

1. Under our name, click Robot Management

2. Click on the Custom box

3. Click Add

4. Add the Chatbot Name, Add to Group, and click on custom keywords next to security settings, and type in Meltwater.

5. Click Finish
6. Copy the webhook URL provided
7. Click Finished

Under Group Name, add the group selected in the DingTalk App, and copy the webhook URL from DingTalk to the Link section

Note: Meltwater advises using a name that will be easy to remember, as this name will be the only connection to identify what webhook is linked in DingTalk.

The DingTalk connection should now be added and shown under the connection

To add another group, click Add Group

1. Click the Account drop-down in the left-hand navigation bar
2. Click Third party integrations
3. Navigate to the DingTalk section
4. Select Connect

5. In the DingTalk App
 1. Under our name, click Robot Management
 
 2. Click on the Custom box
 
 3. Click Add
 
 4. Add the Chatbot Name, Add to Group, and click on custom keywords next to security settings, and type in Meltwater.
 
 5. Click Finish
 6. Copy the webhook URL provided
 7. Click Finished
6. Navigate back to Meltwater
7. Under Group Name, add the group selected in the DingTalk App, and copy the webhook URL from DingTalk to the Link section
8. Click Add
 
 Note: Meltwater advises using a name that will be easy to remember, as this name will be the only connection to identify what webhook is linked in DingTalk.
 
 
9. The DingTalk connection should now be added and shown under the connection

10. To add another group, click Add Group
11. Repeat steps 5-8

Creating an Alert to Receive Via DingTalk

Now that you have connected your DingTalk account to Meltwater, follow these steps tp create an alert to receive via DingTalk.

Click Alerts on the left-hand navigation bar

Select the Alert Type you would like to create

Once you’ve added the searches you want to include in the alert, navigate to the DingTalk section

Select the check box to the left of the DingTalk channel

1. Select Add group

2. Enter the Group Name and Webhook Link

3. Click Add

1. Click Alerts on the left-hand navigation bar
2. Click Create Alert

3. Select the Alert Type you would like to create
4. Click Next

5. Once you’ve added the searches you want to include in the alert, navigate to the DingTalk section
6. Click the drop-down arrow
7. Select the check box to the left of the DingTalk channel

8. To add a new group from Alerts
 1. Select Add group
 
 2. Enter the Group Name and Webhook Link
 
 3. Click Add

Need more help? Feel free to reach out to us via Live Chat or check out our <a href="https://community.meltwater.com/" rel="nofollow noopener noreferrer" target="_blank">Customer Community</a>.