In Microsoft Teams, navigate to Teams in the left navigation and click + to create a new channel. Every channel must be assigned to a Team, so select the Team, name the channel, and set it to Standard.

Click the kebab menu on the right and select Workflows

Select or type “Post to a channel when a webhook request is received”

Under connections, select the Team

Click Next

Select the correct Team and channel, then click Add workflow

Now that the Workflow has been added successfully, copy the webhook URL

Now, navigate to Meltwater, click Account in the left navigation

Select Third party integrations

Scroll to Generic Webhook and click Connect

Paste the webhook URL you copied from Teams, then click Add. Now, it should appear under Teams Integration in the Meltwater Third-Party integrations page after you refresh the page.

Navigate back to Teams, and click Done or refresh your channel.

Click on the kebab menu and select Workflows

Click Manage at the bottom.

Click the kebab menu to the right of the Flow name (Post to channel when a webhook request is received)

Click Edit

Click Send each adaptive card

Click Post card in chat or channel

Click Post As Flow Bot and change it to User

Click Save.

Open Meltwater, create or edit an existing Alert. Learn more about Setting up Alerts.

Select the Microsoft Teams Channel in your Alert Settings.

Success! Your alerts are now connected in Microsoft Teams

Click Alerts on the left-hand navigation bar

Click Create Alert

Select the Alert Type you would like to create

Click Next

Once you’ve added the searches you want to include in the alert, navigate to the Microsoft Teams section

Click the drop-down arrow

Select the check box next to the channel you want to send the alert to

Click Save