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Setting Up Alerts with Microsoft Teams Integration

Automate your Alerts with Meltwater's Microsoft Teams integration

Cheyenne V. avatar
Written by Cheyenne V.
Updated today

Introducing a delivery method to receive your Meltwater Alerts-Microsoft Teams! With the ability to push Alerts via a webhook integration in Workflows, your organization will receive your alerts in the most modern and convenient way.

This article will cover:


Teams Integration Overview

By enabling this integration right from the platform, you can begin receiving automated, AI-powered alerts sent directly to Teams. Having a centralized channel with all Alerts flowing in will allow teams to better collaborate and act on business-critical news, market shifts, trends, and competitive intelligence.

Teams' collaborative nature allows your organization to act quickly on market movements, alert relevant internal departments in a timely manner, and make better-informed decisions powered by rich insights.


Setting Up Your Microsoft Teams Integration via Workflows

  1. In Microsoft Teams, navigate to Teams in the left navigation and click + to create a new channel. Every channel must be assigned to a Team, so select the Team, name the channel, and set it to Standard.

  2. Click the kebab menu on the right and select Workflows

  3. Select or type “Post to a channel when a webhook request is received”

  4. Under connections, select the Team

  5. Click Next

  6. Select the correct Team and channel, then click Add workflow

  7. Now that the Workflow has been added successfully, copy the Workflow URL

  8. Now, navigate to Meltwater, click Account in the left navigation

  9. Select Third party integrations

  10. Scroll to Microsoft Teams and click Add Group

  11. Match the title to your Teams channel name, and paste the Workflow link.

  12. Click Add

  13. Navigate back to Teams, and click Done or refresh your channel.

  14. Click on the kebab menu and select Workflows

  15. Click Manage at the bottom.

  16. Click the kebab menu to the right of the Flow name (Post to channel when a webhook request is received)

  17. Click Edit

  18. Click Send each adaptive card

  19. Click Post card in chat or channel

  20. Click Post As Flow Bot and change it to User

  21. Click Save.

  22. Open Meltwater, create or edit an existing Alert. Learn more about Setting up Alerts.

  23. Select the Microsoft Teams Channel in your Alert Settings.

  24. Success! Your alerts are now connected in Microsoft Teams


Creating an Alert to Receive Via Microsoft Teams

Now that you have Microsoft Teams connected to Meltwater, it is time to create and add alerts to receive in your Teams’ channels. Follow the below steps to do so:

  1. Click Alerts on the left-hand navigation bar

  2. Click Create Alert

  3. Select the Alert Type you would like to create

  4. Click Next

  5. Once you’ve added the searches you want to include in the alert, navigate to the Microsoft Teams section

  6. Click the drop-down arrow

  7. Select the check box next to the channel you want to send the alert to

  8. Click Save


At Meltwater, we know that you care about how your personal information is used and shared, and that is why we are committed to respecting your privacy and helping protect the security of your personal information. Learn more about our Privacy Policy.


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