Setting Up Alerts with Microsoft Teams Integration

Automate your Alerts with Meltwater's Microsoft Teams integration

Cheyenne V. avatar
Written by Cheyenne V.
Updated over a week ago

Introducing a fourth delivery method to receive your Meltwater Alerts-Teams! With the ability to push Alerts via a direct Teams integration, your organization will receive your alerts in the most modern and convenient way.

This article will cover:

Teams Integration Overview

By enabling this integration right from the platform, you can begin receiving automated, AI-powered alerts sent directly to Teams. Having a centralized channel with all Alerts flowing in will allow teams to better collaborate and act on business-critical news, market shifts, trends, and competitive intelligence.

Teams' collaborative nature allows your organization to act quickly on market movements, alert relevant internal departments in a timely manner and make better informed decisions powered by rich insights.

Setting Up Your Teams Integration

Authenticating Meltwater access to your organization's Microsoft Teams channels can be done in a couple of steps.

  1. Click the Account drop-down in the left-hand navigation bar

  2. Click Third party integrations

  3. Navigate to the Microsoft Teams section

  4. Select Generate Code

  5. Copy the token code

  6. In Microsoft Teams

    1. Select Connectors in the upper right-hand corner

    2. For first-time connection, search for Meltwater

    3. Click Add to connect Meltwater to your Teams

    4. Open up the desired Teams channel and select Connectors in the upper right-hand corner

    5. Search for Meltwater

    6. Click Configure

    7. Paste the generated token from Step 5

    8. Click Save

    9. Repeat Steps d-h to add additional channels

  7. Navigate back to Meltwater

  8. Click Refresh after you've connected Meltwater to Teams

Setting Up Your Teams Integration Via Webhook

  1. In Microsoft Teams, create a channel with your favorite name and description, and set the channel type to Standard

  2. Click Apps on the app shortcut menu on the left-hand side

  3. Locate the Incoming Webhook app

  4. Click Add

  5. Click Add to a Team

  6. Select an existing team or (standard) channel where you'd like to deliver alerts

  7. A configuration window will appear. Here you can fill in a custom name that you would like the integration to use when posting to the channel and an optional custom logo

  8. Click Create

  9. Copy the generated webhook

  10. Navigate to the Meltwater app

  11. Select the Account drop-down on the left-hand navigation bar

  12. Click Third party integrations

  13. Navigate to Generic Webhook

  14. Click Connect

  15. Add a name for the integration and fill in the webhook link generated in Teams (Step 9)

  16. Click Add

  17. Meltwater will automatically identify this webhook as a Microsoft Teams webhook and transfer this connection under the Teams section

  18. Alternatively, you can create the webhook integration directly when creating the AI-powered alert via the notification bell menu or Alerts menu.

    1. Locate the Generic Webhook section in the Details tab of the Alerts section

    2. Click Connect

    3. Fill in the webhook details (name and link generated in Step 9)

    4. Click Add

  19. Navigate back to Microsoft Teams and verify the connection

  20. If the connection was successful, you will see confirmation in the channel you selected

Creating an Alert to Receive Via Microsoft Teams

Now that you have Microsoft Teams connected to Meltwater, it is time to create and add alerts to receive in your Teams’ channels. Follow the below steps to do so:

  1. Click Alerts on the left-hand navigation bar

  2. Click Create Alert

  3. Select the Alert Type you would like to create

  4. Click Next

  5. Once you’ve added the searches you want to include in the alert, navigate to the Microsoft Teams section

  6. Click the drop-down arrow

  7. Select the check box next to the channel you want to send the alert to

  8. Click Save

At Meltwater, we know that you care about how your personal information is used and shared, and that is why we are committed to respecting your privacy and helping protect the security of your personal information. Learn more about our Privacy Policy.

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