Introducing a fourth delivery method to receive your Meltwater Alerts-Teams! With the ability to push Alerts via a direct Teams integration, your organization will receive your alerts in the most modern and convenient way.
This article will cover:
Teams Integration Overview
By enabling this integration right from the platform, you can begin receiving automated, AI-powered alerts sent directly to Teams. Having a centralized channel with all Alerts flowing in will allow teams to better collaborate and act on business-critical news, market shifts, trends, and competitive intelligence.
Teams' collaborative nature allows your organization to act quickly on market movements, alert relevant internal departments in a timely manner and make better informed decisions powered by rich insights.
Setting Up Your Teams Integration
Authenticating Meltwater access to your organization's Microsoft Teams channels can be done in a couple of steps.
Click the Account drop-down in the left-hand navigation bar
Click Third party integrations
Navigate to the Microsoft Teams section
Select Generate Code
Copy the token code
In Microsoft Teams
Select Connectors in the upper right-hand corner
For first-time connection, search for Meltwater
Click Add to connect Meltwater to your Teams
Open up the desired Teams channel and select Connectors in the upper right-hand corner
Search for Meltwater
Click Configure
Paste the generated token from Step 5
Click Save
Repeat Steps d-h to add additional channels
Navigate back to Meltwater
Click Refresh after you've connected Meltwater to Teams
Setting Up Your Teams Integration Via Webhook
In Microsoft Teams, create a channel with your favorite name and description, and set the channel type to Standard
Click Apps on the app shortcut menu on the left-hand side
Locate the Incoming Webhook app
Click Add
Click Add to a Team
Select an existing team or (standard) channel where you'd like to deliver alerts
A configuration window will appear. Here you can fill in a custom name that you would like the integration to use when posting to the channel and an optional custom logo
Click Create
Copy the generated webhook
Navigate to the Meltwater app
Select the Account drop-down on the left-hand navigation bar
Click Third party integrations
Navigate to Generic Webhook
Click Connect
Add a name for the integration and fill in the webhook link generated in Teams (Step 9)
Click Add
Meltwater will automatically identify this webhook as a Microsoft Teams webhook and transfer this connection under the Teams section
Alternatively, you can create the webhook integration directly when creating the AI-powered alert via the notification bell menu or Alerts menu.
Navigate back to Microsoft Teams and verify the connection
If the connection was successful, you will see confirmation in the channel you selected
Creating an Alert to Receive Via Microsoft Teams
Now that you have Microsoft Teams connected to Meltwater, it is time to create and add alerts to receive in your Teams’ channels. Follow the below steps to do so:
Click Alerts on the left-hand navigation bar
Click Create Alert
Select the Alert Type you would like to create
Click Next
Once you’ve added the searches you want to include in the alert, navigate to the Microsoft Teams section
Click the drop-down arrow
Select the check box next to the channel you want to send the alert to
Click Save
At Meltwater, we know that you care about how your personal information is used and shared, and that is why we are committed to respecting your privacy and helping protect the security of your personal information. Learn more about our Privacy Policy.
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