Since the end of October, due to a change in Instagram's API the image preview for posts published more than 30 days ago is no longer available.
You will always see the post, but you will not see the image:
As a reminder, pictures are visible in the following features:
Lists of posts
Post detail (in Posts & Analytics)
Please not that the posts and metrics are still available, only the image preview is affected.
Our Engineering and Data teams are working on a solution that should be available in mid-December. We will be updated once we release the solution.
Any questions, please make sure to reach out to our Support team at email@example.com
Need more help? Feel free to reach out to us via Live Chat or check out our Customer Community.
Find answers and get help from Meltwater Support and Community Experts.