The difference between an Administrator & Viewer (Users)

Learn the difference between two types of users on your account: 'Administrators' & 'Viewers'

Whitney W. avatar
Written by Whitney W.
Updated over a week ago

There are two different types of users on your account: 'Administrators' & 'Viewers'.

Administrators have access to all available features on an account and do not have any restrictions.

Viewers can view all features within the platform, but cannot create or delete anything new on their own. Viewers can create new searches, but cannot save them. You can read below for further capabilities and restrictions set for Viewers.

Viewer Capabilities and Restrictions


Viewer users will be able to access all available features in the Inbox including:

  • Creating/editing the list of favorite inputs

  • Changing the Inbox date range

  • Selecting one or multiple documents

  • Tagging documents

  • Sharing documents by email, or to Facebook, or Twitter

  • Changing document sentiment

  • Translate document

  • Export documents

However, Viewers will not be able to create reports from the report settings button in the Inbox.


Viewers will not be able to create new dashboards, but they will be able to set a saved dashboard as the home dashboard. Viewers also are not able to create reports via the report settings button. They will be able to invite collaborators and email the dashboard.

Viewers are not able to edit the dashboard or specific widgets.

Dashboard widgets can be expanded and all of the available functions of the content stream are able to be used. For graph widgets, Viewers are able to click on data points in the graph and change the display for viewing only. Viewers also have the ability to export dashboards as PDF, Image, Excel (Raw Data), and Excel (Analytics).

Media Relations

All features in Media Relations are available for Viewers.


Viewers can view and create new searches but are not able to save or delete searches. A prompt will come up to save the search if a user navigates to another page, but the user will not be able to.


Viewers have access to all available features for Tags.


Viewers are able to create distributions for existing newsletters and modify existing newsfeeds.

Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!

Team Meltwater

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