Welcome to your go-to-guide on sourcing additional account information. We have a range of teams in each region that can assist with details of your account beyond your monitoring set up.

We can help you to find assistance with any of the following areas:

  • Review of your current product features

  • Information on other Meltwater products

  • Contract details, dates and costings

  • Assistance with invoice details

  • Renewals and cancellations

  • Copyright and publication's paywall details within your region

  • Additional Wire credits

If you're not sure that your request meets one of these areas, please reach out to our team via Live Chat who'll be able to confirm and further direct your request if need be.

How to Get in Contact with our Team

Either reach out to us via Live Chat within the 'Help' assistant or email us via help@meltwater.com

To help our team respond to your request as soon as possible, we recommend including the following details:

  • Your company name

  • Details of the further account information you're seeking

  • A contact phone number

Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!

Team Meltwater

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