Welcome to your go-to-guide on sourcing additional account information. We have a range of teams in each region that can assist with details of your account beyond your monitoring set up.
We can help you to find assistance with any of the following areas:
Review of your current product features
Information on other Meltwater products
Contract details, dates and costings
Assistance with invoice details
Renewals and cancellations
Copyright and publication's paywall details within your region
Additional Wire credits
If you're not sure that your request meets one of these areas, please reach out to our team via Live Chat who'll be able to confirm and further direct your request if need be.
How to Get in Contact with our Team
Either reach out to us via Live Chat within the 'Help' assistant or email us via firstname.lastname@example.org
To help our team respond to your request as soon as possible, we recommend including the following details:
Your company name
Details of the further account information you're seeking
A contact phone number
Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!