Welcome to your go-to-guide on the Search function.
This article will walk you through the following:
Creating a Search
Check out this product tutorial which will walk you through these steps on your screen!
Select Content from the left-hand side navigation bar
Select the medium you'd like to search across via the 'I'm searching for' drop-down menu
Enter a word or phrase into the Search box and press Enter. If you'd like to write your keywords in Boolean, select 'Advanced Search' on the right of the search bar.
Use the three Keyword boxes to specify the words you want to include/exclude from your search.
Adjust the Date Range and Source Selection to broaden or narrow your results.
Select Update Search Results to review the content matching your keywords. If there are irrelevant results, add keywords to the three searching box to refine the results
The following short video is an example of how to create a simple search. We recommend copying the steps within your platform while watching the video!
The example below will return content that must include "apple" but only if it also includes "watch" or "iwatch". To limit the risk of false positives we've added exclusion terms for "apple sauce", "apple juice" and "apple orchard" or "apple orchards" (the asterisk * is a wildcard).
Boolean Search Language
In addition to the simple search with three boxes to get you started, Meltwater uses Boolean search logic to structure more indepth keywords to refine your search results to your needs. Boolean is a type of search that allows you to combine keywords with operators (or modifiers) such as AND, NOT and OR (to name a few) to produce more relevant results.
Learn how to master Boolean search logic in our three-part series via the video below and this article here.
How to Refine your Search Results
There are three main ways to refine the results within your searches:
1. Boolean Search Logic
2. Date Range
Each search allows you to view up to a year at a time, to view content from beyond the last 12 months be sure to change the end date to the past. For example, August 1st 2018 - July 31st 2019.
For further details on how to refine a search using the sourcebase or to build a custom list of publications to track across please review this article here.
If the search you are running is returning too many results to sort through or perhaps your brand name gets a lot of coverage, please review this article here for tips on how to search for articles where your brand is featured.
Quick Tools for your Articles
Now that you've found your articles, there are a group of Quick Tools to help you share and further understand this content. These can be loaded by using the tick box (1) or via the three dots next to each article (2).
Share - Allows you to share this article via email to another email address
Create Impact Report - This is report into how the topic of this article has been presented across online and social media recently. Please see further details about Impact Reports via this article.
Translate - Through Google Translate, this article's webpage will be translated into other languages available for selection.
Export Content - You'll shortly be emailed an Excel spreadsheet of the content that has been selected. If you are using a MAC without Excel, please see troubleshooting steps for exporting content via this article here.
Hide - Removes the article selected from your results across the whole platform. Note that this includes other searches and reporting. Please see a screen tour of how this works within the platform via this link.
How to find a Missing Article
Content not appearing in your search when you were expecting it to? There could be a few reasons this occurs, please review this article on how find a missing article here.
Additional Search Types
When tracking additional mediums such as TV, Radio and social media, we need to collect and sort this data in different ways designed for each specific medium. As a result, each saved search folder can only display results for one medium.
Within Explore, you can review multiple mediums within a single content stream with ad hoc searches. Please note that when saving the search to review later, you'll be prompted to select a single news medium.
Interested in learning more about your TV, radio and podcast monitoring? check out our get started with Broadcast Monitoring article.
Social Media Searching
With hashtags, colloquial phrases used and an ever increasing number of posts featuring across social media platform, refining your social media results may need the use of additional Boolean phrases.
The following short video is an example of how to create a social media search. We recommend copying the steps within your platform while watching the video!
Please review this article on how to search by author or publisher across social media here.
The Social Media sources available to track for keywords across will depend on your subscription. To learn more about which social media platforms are included in your search results, please review this article here.
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Thank you for reading. If you have any further questions, feel free to reach out to us via Live Chat!